fix problems on NJ E-ZPass [iphone]

—— Run into issues on NJ E-ZPass? Get help pending when official support gets back to you!

NJ E-ZPass

Info:

company: Conduent Inc.

: https://www.ezpassnj.com/en/about/csc.shtml

Chat with our AI-based NJ E-ZPass Support

🛠️ Common NJ E-ZPass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Date/time fields for rental cars not functioning properly

Fix: Ensure that your iPhone's date and time settings are set to 'Automatic'. Go to Settings > General > Date & Time and toggle on 'Set Automatic... ⇲

Error message when adding funds to credit card

Fix: Check your internet connection to ensure it is stable. A weak connection can cause issues when processing transactions. Switch between Wi-Fi... ⇲

No Face ID option for quick sign-in

Fix: Check if Face ID is enabled for the NJ E-ZPass app. Go to Settings > Face ID & Passcode > Other Apps and ensure that NJ E-ZPass is toggled o... ⇲

Notifications issue

No minimum balance alert notification

Fix: Manually check your balance regularly by navigating to the account section of the app. Set a personal reminder on your phone to check your b... ⇲

Bugs issue

Request tag function does not work

Fix: Ensure that you have a stable internet connection. If the app is not responding, try restarting your phone and then attempt to use the reque... ⇲

Cannot add rental car due to date error

Fix: Ensure that the rental car's date is within the allowed range set by the app. Check for any restrictions on rental dates. OR Try entering... ⇲

Network issue

NJ E-ZPass frequently shows 'service is down'

Fix: Check the NJ E-ZPass website or social media for any announcements regarding service outages. This can confirm if the issue is on their end.... ⇲

Account issue

Cannot delete credit card from app

Fix: Ensure that you have another payment method set up before attempting to delete a credit card. Go to the payment section and add a new card f... ⇲

Cannot add multiple accounts

Fix: Check if you are logged into the correct account. Log out and log back in to ensure you are accessing the right profile. OR If the app do... ⇲

Payments issue

NJ E-ZPass charges double the amount for replenishment

Fix: Review your transaction history to confirm the charges. If you see duplicates, take a screenshot for your records. OR Try logging out and... ⇲

No option to cancel auto payments

Fix: Check the payment settings in the app to see if there is an option to manage or cancel auto payments. If not, consider using the website for... ⇲

Violation payment feature does not work

Fix: Ensure that you are entering the correct violation number and details. Double-check for any typos or errors. OR Try accessing the violati... ⇲

Settings issue

Inability to manage replenishment threshold

Fix: Check the app settings to see if there is an option to set or adjust the replenishment threshold. If not, consider using the website for mor... ⇲