fix problems on D&D Beyond [iphone]

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—— Run into issues on D&D Beyond? Get help pending when official support gets back to you!

D&D Beyond
Info:
company: Wizards of the Coast
: https://dndbeyond-support.wizards.com/hc/en-us
: www.dndbeyond.com
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characters left:
 
Permissions issue

Limited access to free content

Fix: 1. Review the available free content on the D&D Beyond website. Go to the 'Sources' section and filter for free content. 2. If you are looki... ⇲

No access to homebrew content for DMs

Fix: 1. Check if you have the correct permissions set for your campaign. Ensure that you are the DM and have access to homebrew content. 2. Explo... ⇲
 
Payments issue

Requires repurchase of digital books

Fix: 1. Check if you have previously purchased the books on a different account. If so, log into that account to access your purchases. 2. Review... ⇲
 
Bugs issue

Bugs when creating characters on mobile

Fix: 1. Make sure the app is updated to the latest version. Go to the App Store, search for D&D Beyond, and check for updates. 2. Clear the app c... ⇲
 
UI issue

Difficulties with text readability in books

Fix: 1. Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider. 2. Use the 'Zoom'... ⇲

Inconsistent app layout compared to website

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Take notes on where features are located. 2. Use the search function... ⇲

Navigation issues with book formatting

Fix: 1. Familiarize yourself with the navigation tools available in the app, such as bookmarks or search functions. 2. Use the table of contents... ⇲

No simultaneous view of Game Log and PCs

Fix: 1. Use split-screen mode on your iPhone (if supported) to view both the Game Log and PCs side by side. 2. Alternatively, use two devices: on... ⇲

Inability to view spell/item descriptions easily

Fix: 1. Use the search function to quickly find spell/item descriptions. 2. Adjust the text size in your iPhone settings for better readability.... ⇲
 
Customization issue

Lack of character sheet editing features

Fix: 1. Review the character sheet options available in the app. Some features may be hidden in menus or tabs. 2. Use the D&D Beyond website for... ⇲

Limited functionality for custom items and spells

Fix: 1. Check if there are any updates or settings that allow for custom item and spell creation. 2. Use the D&D Beyond website, which may offer... ⇲

Limited customization options for the main page

Fix: 1. Explore the app settings to see if there are any customization options available. 2. Use bookmarks or favorites to organize your most-use... ⇲
 
Gameplay issue

Inability to roll dice within the app

Fix: 1. Check if the dice rolling feature is enabled in the app settings. 2. If the feature is not available, consider using a separate dice roll... ⇲
 
Slow issue

Slow performance with toggled check-boxes

Fix: 1. Close other apps running in the background to free up resources. 2. Restart the app to refresh its performance. OR 3. If the issue per... ⇲
 
Features issue

Missing features for beginners

Fix: 1. Explore the help section or FAQ on the D&D Beyond website for beginner resources. 2. Look for community tutorials or guides that explain... ⇲
 
Support issue

Lack of a walkthrough or tutorial for new users

Fix: 1. Check the D&D Beyond website for any available tutorials or guides. 2. Look for video tutorials on platforms like YouTube that cover the... ⇲
 
Settings issue

Issues with app brightness settings

Fix: 1. Adjust the brightness settings on your iPhone by going to Settings > Display & Brightness. 2. Check if the app has its own brightness set... ⇲
 
Account issue

Inability to access characters after subscription cancellation

Fix: 1. Check if your characters are saved locally on your device or linked to your account. 2. Review the D&D Beyond policies regarding characte... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.0%

Bad experience
2.7%

Neutral
2.2%

~ from our NLP analysis of 65,749 combined software ratings.

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 Private Data D&D Beyond collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Master Monthly: $5.99 Master Monthly Subscription Plan
  2. Hero Monthly: $2.99 Hero Monthly Subscription Plan
  3. Player's Handbook: $29.99 Unlocks the book's content for your account.
  4. Tasha’s Cauldron of Everything: $29.99 Unlocks the book's content for your account.
  5. Xanathar's Guide to Everything: $29.99 Unlocks the book's content for your account.
  6. Master Annual: $54.99 Master Annual Subscription Plan
  7. Monsters of the Multiverse: $29.99 Unlocks the book's content for your account.
  8. Player’s Handbook (2024): $29.99 Unlocks the book's content for your account.
  9. Hero Annual: $25.99 Hero Annual Subscription Plan
  10. Dungeon Master's Guide: $29.99 Unlocks the book's content for your account.