fix problems on LottoMonkey [iphone]

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—— Run into issues on LottoMonkey? Get help pending when official support gets back to you!

LottoMonkey: Scan Lottery
Info:
company: CrowdLotto
: http://www.lottomonkeyapp.com
: www.lottomonkeyapp.com
Chat with our AI-based LottoMonkey Support
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Payments issue

High cost for additional scans

Fix: Evaluate your scanning needs and determine if you can manage with the limited free scans. If you find that you frequently need more scans, c... ⇲
 
Features issue

Inability to add past draw tickets

Fix: Keep a physical record of your past tickets and manually enter them into the app if possible. This can help you track your tickets without r... ⇲
 
Crashes issue

LottoMonkey crashes after updates

Fix: After an update, restart your iPhone to clear any temporary files that may be causing the app to crash. This can help refresh the app's perf... ⇲
 
Bugs issue

Poor recognition of single digit numbers

Fix: When scanning, ensure that the ticket is flat and well-lit. If the app struggles with single digits, try to scan the ticket at different ang... ⇲

LottoMonkey does not save scanned tickets after exiting

Fix: Ensure that you are following the correct procedure to save scanned tickets within the app. Look for a 'save' or 'confirm' button after scan... ⇲

Requires proofreading of scanned numbers

Fix: Develop a habit of double-checking scanned numbers immediately after scanning to catch any errors before proceeding. OR If the app allows... ⇲
 
Compatibility issue

Missing state support for some users

Fix: Check the app's settings to ensure that your state is selected correctly. Sometimes, the app may default to a different state, which can aff... ⇲

Inconsistent performance with images from computers

Fix: If scanning images from a computer, ensure that the images are clear and high-resolution. Low-quality images can lead to poor recognition.... ⇲
 
UI issue

User interface requires scrolling for past dates

Fix: Familiarize yourself with the app's navigation features. If there are shortcuts or filters available, use them to quickly access past dates... ⇲

Manual entry takes up too much space

Fix: Use the app's features to save or archive tickets after entering them manually, which can help reduce clutter in the app. OR Consider usi... ⇲
 
Ads issue

No upfront information about trial offers

Fix: Explore the app's settings or help section to find any hidden information about trial offers or promotions that may not be immediately visib... ⇲
 
Glitches issue

Occasional glitches in number recognition

Fix: If you encounter glitches, try closing and reopening the app to reset its functionality. This can sometimes resolve temporary issues. OR... ⇲
 
Slow issue

Results take too long to post

Fix: Be patient and check back after a few minutes. Sometimes, the app may experience delays due to server issues or high traffic. OR If resul... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
6.0%

Neutral
4.6%

~ from our NLP analysis of 8,959 combined software ratings.

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 Private Data LottoMonkey collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Unlimited Scan Monthly Renewal: $19.99 Unlimited Scan and No Ads for whole month
  2. Buy 50 More Number Scans: $9.99 Allow to scan extra 50 rows for a draw date