fix problems on ReSound Smart [iphone]

—— Run into issues on ReSound Smart? Get help pending when official support gets back to you!

ReSound Smart

Info:

company: ReSound

: http://www.resound.com/smartapp

: www.resound.com

Chat with our AI-based ReSound Smart Support

🛠️ Common ReSound Smart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ReSound Smart frequently freezes

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲

ReSound Smart changes programs unexpectedly

Fix: 1. Check for app updates: Open the App Store, go to Updates, and ensure you have the latest version of the ReSound Smart app. 2. Review pro... ⇲

Compatibility issue

Difficulty reconnecting hearing aids

Fix: 1. Turn off Bluetooth: Go to Settings > Bluetooth and toggle it off, then back on. This can refresh the connection. 2. Restart hearing aids... ⇲

ReSound Smart compatibility issues with iOS updates

Fix: 1. Check for app updates: After an iOS update, check the App Store for updates to the ReSound Smart app. 2. Restart your iPhone: A simple r... ⇲

Updates issue

ReSound Smart loses connection after updates

Fix: 1. Check Bluetooth settings: After an update, ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. R... ⇲

Settings issue

Limited access to program settings

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may unlock additional features. 2. Explore all menus: N... ⇲

ReSound Smart does not retain settings

Fix: 1. Save settings: After making changes, ensure you save them before exiting the app. Look for a 'Save' or 'Apply' button. 2. Check for app... ⇲

Syncing issue

Inconsistent pairing with hearing aids

Fix: 1. Ensure hearing aids are in pairing mode: Follow the manufacturer’s instructions to put your hearing aids in pairing mode. 2. Forget and... ⇲

ReSound Smart fails to recognize hearing aids

Fix: 1. Ensure hearing aids are powered on: Check that your hearing aids are charged and turned on. 2. Restart Bluetooth: Toggle Bluetooth off a... ⇲

Gameplay issue

Demo mode issues

Fix: 1. Exit demo mode: If the app is stuck in demo mode, look for an option in the settings to exit demo mode. This may require you to connect y... ⇲

Audio issue

Volume control malfunctions

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the volume controls. 2. Check hearing aid settings: Ensure the volume... ⇲

Sound loss in one ear

Fix: 1. Check hearing aid settings: Ensure that the volume is balanced between both hearing aids. 2. Restart hearing aids: Turn off the hearing... ⇲

Battery issue

Battery life display missing

Fix: 1. Check app settings: Go to the app settings and ensure that battery life display options are enabled. 2. Restart the app: Close and reope... ⇲

Customization issue

Tinnitus blocker no longer available

Fix: 1. Check for updates: Ensure you have the latest version of the app, as features may be added back in updates. 2. Explore settings: Navigat... ⇲

Installation issue

ReSound Smart requires frequent reinstallation

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the ReSound Smart app, and select 'Offload App'. This will remove the ap... ⇲

Permissions issue