fix problems on Osmo Parent [iphone]

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Osmo Parent
Info:
company: Tangible Play
: http://www.playosmo.com
: www.playosmo.com
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Bugs issue

Inaccurate game statistics

Fix: 1. Ensure that the app is updated to the latest version, as updates may fix bugs related to statistics. 2. Restart the app and check if the... ⇲

Bugs in the parent app

Fix: 1. Report the bugs through the app's feedback feature if available. 2. Restart the app and your device to see if the bugs persist after a fr... ⇲

Old reflector not functioning properly

Fix: 1. Ensure that the reflector is properly connected and compatible with your current setup. 2. Restart the reflector and your device to reset... ⇲
 
Security issue

Account hacking issues

Fix: 1. Change your password immediately to a strong, unique password that includes a mix of letters, numbers, and symbols. 2. Enable two-factor... ⇲
 
Compatibility issue

Incompatibility with certain iPad models

Fix: 1. Check the Osmo website for a list of compatible iPad models. If your iPad is not listed, consider using a different device that is compat... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close any unnecessary apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and imp... ⇲
 
Settings issue

Limited ability to track children's progress

Fix: 1. Use the existing features in the app to review game history and time spent on each activity. 2. Create a manual tracking system using a s... ⇲

Inability to print or email progress reports

Fix: 1. Take screenshots of the progress reports and print or email them manually. 2. Use a third-party app that allows you to capture and share... ⇲
 
Account issue

Difficulty linking parent and child accounts

Fix: 1. Ensure both accounts are created using the same email address or linked accounts as required by the app. 2. Follow the linking instructio... ⇲
 
Gameplay issue

Missing higher-level content for older kids

Fix: 1. Regularly check the app for updates, as new content may be added over time. 2. Explore other educational apps that cater to older childre... ⇲

Limited interactivity with some games

Fix: 1. Check for updates to the app, as new features may enhance interactivity. 2. Explore the settings within the game to see if there are opti... ⇲
 
Audio issue

Inconsistent sound pronunciation in games

Fix: 1. Check the app settings to see if there are options to adjust sound settings or select different pronunciations. 2. Restart the app to see... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize the app's help section or FAQ for common issues and solutions. 2. Search online forums or communities for user-generated solution... ⇲
 
Ads issue

Ads for products already purchased

Fix: 1. Check the app settings to see if there is an option to disable ads or notifications for purchased products. 2. Clear the app cache to see... ⇲
 
Customization issue

No option to reset or edit individual kids' progress

Fix: 1. Check the app settings for any options related to managing profiles or progress. 2. If no options are available, consider creating a new... ⇲
 
Installation issue

Installation issues with instructions

Fix: 1. Ensure your device meets the minimum requirements for the app. 2. Follow the installation instructions step-by-step, and double-check for... ⇲
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 what users are saying
Good experience
84.7%

Bad experience
11.4%

Neutral
3.8%

~ from our NLP analysis of 3,348 combined software ratings.

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 Private Data Osmo Parent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics