A. 1. Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, find Skinseed, and select 'Offload App'. This will remove the app but keep its documents and data. Reinstall the app afterward. 2. Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates.

B. 3. If the app continues to freeze, try reducing the number of skins stored in the app. Delete any skins you no longer use to free up resources.