fix problems on WELT Edition [iphone]

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—— Run into issues on WELT Edition? Get help pending when official support gets back to you!

WELT Edition: Digitale Zeitung
Info:
company: Axel Springer SE
: https://www.welt.de/services/article7894222/Kontakt.html
: online.welt.de
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Permissions issue

Blocks access with subscription prompts

Fix: Check if you are logged into your account. Go to the settings within the app and ensure your subscription is active. If you are logged in an... ⇲
 
Bugs issue

Bugs after recent update

Fix: Check for any additional updates in the App Store. Sometimes, developers release quick fixes for bugs shortly after a major update. Go to th... ⇲
 
Ads issue

Ads in a paid app

Fix: Check your subscription settings to ensure you are on the correct plan that should not include ads. Sometimes, users may inadvertently switc... ⇲
 
Performance issue

Unstable performance

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
 
Loading issue

Slow loading times

Fix: Ensure you have a stable internet connection. If you are on WiFi, try moving closer to the router or resetting your router if the connection... ⇲

Content loading is too slow

Fix: Check your internet speed using a speed test app. If your speed is low, consider contacting your internet service provider for assistance.... ⇲

Cannot read older issues while new content loads

Fix: Look for a 'Download' or 'Offline Reading' option in the app settings. This allows you to download older issues for offline access, so you c... ⇲
 
Updates issue

Inability to open articles after update

Fix: Try restarting the app. Close it completely and then reopen it to see if the articles load properly. OR If the problem persists, uninstal... ⇲
 
Network issue

Requires strong WiFi connection

Fix: If you are experiencing issues with WiFi, consider switching to mobile data if your plan allows it. This can sometimes provide a more stable... ⇲
 
Crashes issue

Frequent crashes

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR If... ⇲
 
Support issue

Customer support response delays

Fix: Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Neutral
5.3%

Bad experience
2.9%

~ from our NLP analysis of 245 combined software ratings.

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 Private Data WELT Edition collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. WELTplus Premium: $19.99 WELTplus Premium
  2. DIE WELT DIGITAL Komplett: $12.99 DIE WELT DIGITAL Komplett
  3. DIE WELT DIGITAL Komplett: $12.99 DIE WELT DIGITAL Komplett
  4. WELT DIGITAL Komplett: $19.99 WELT DIGITAL Komplett
  5. DIE WELT DIGITAL Komplett: $119.99 DIE WELT DIGITAL Komplett
  6. DIE WELT DIGITAL Komplett Premium: $14.99 DIE WELT DIGITAL Komplett Premium
  7. DIE WELT Tablet App: $12.99 DIE WELT Tablet App
  8. DIE WELT Tablet App: $32.99 DIE WELT Tablet App
  9. WELTplus Premium Monatsabo: $17.99 Das digitale Abonnement von WELT
  10. WELT Edition - WELTplus Premium: $17.49 WELTplus Premium