fix problems on Wetzel's Pretzels [iphone]

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—— Run into issues on Wetzel's Pretzels? Get help pending when official support gets back to you!

Wetzel's Pretzels
Info:
company: Kahala Management, L.L.C.
: https://www.wetzels.com/general-inquiries
: www.wetzels.com
Chat with our AI-based Wetzel's Pretzels Support
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Bugs issue

Cannot order specific menu items

Fix: 1. Check the menu: Ensure that the items you are trying to order are available in the app. Sometimes, certain items may not be listed due to... ⇲

Rewards not reflecting correctly

Fix: 1. Refresh the app: Close and reopen the app to see if the rewards update. 2. Check your account details: Ensure you are logged into the co... ⇲

Error messages when scanning receipts

Fix: 1. Ensure good lighting: Make sure the receipt is well-lit and the camera is focused when scanning. 2. Hold the camera steady: Keep your ha... ⇲

Inability to redeem rewards

Fix: 1. Check reward eligibility: Ensure that the rewards you are trying to redeem are valid and have not expired. 2. Follow the redemption proc... ⇲

Burnt food served

Fix: 1. Provide feedback through the app: Use any available feedback options to report the issue with burnt food. 2. Check your order before lea... ⇲
 
Payments issue

Minimum order amount of $25

Fix: 1. Plan your order: If you are ordering alone, consider ordering with friends or family to meet the minimum order requirement. 2. Check for... ⇲

Payment processing issues

Fix: 1. Check your payment method: Ensure that the payment method you are using is valid and has sufficient funds. 2. Update payment information... ⇲

No discounts accepted

Fix: 1. Check the terms of the discount: Ensure that the discount you are trying to use is valid for the items you are ordering. 2. Look for pro... ⇲
 
Installation issue

Cannot remove app to reinstall

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues with app removal. 2. Check for restrictions: Go to Settings > Screen... ⇲
 
Messages issue

Verification email not sent

Fix: 1. Check your spam/junk folder: Sometimes, verification emails can end up in these folders. 2. Ensure you entered the correct email: Double... ⇲
 
UI issue

Non-user friendly interface

Fix: 1. Explore the app: Take some time to familiarize yourself with the layout and features of the app. 2. Use the help section: If available,... ⇲
 
Account issue

Account registration limits per device

Fix: 1. Use a different email address: If you have reached the limit, consider using a different email address to create a new account. 2. Log o... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
3.8%

Neutral
1.9%

~ from our NLP analysis of 5,131 combined software ratings.

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 Private Data Wetzel's Pretzels collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics