fix problems on Housecall Pro [iphone]

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—— Run into issues on Housecall Pro? Get help pending when official support gets back to you!

Housecall Pro
Info:
company: Codefied Inc.
: https://help.housecallpro.com/en/
: www.housecallpro.com
Chat with our AI-based Housecall Pro Support
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Support issue

Slow customer support response

Fix: When submitting a support ticket, ensure you include all relevant details and screenshots. This can help speed up the resolution process as... ⇲

Inadequate training resources

Fix: Utilize online video tutorials and webinars that may be available on the Housecall Pro website or YouTube. These can provide visual guidance... ⇲

Poor communication from customer service

Fix: When contacting customer service, be as specific as possible about your issue and follow up if you do not receive a timely response. Keeping... ⇲
 
Compatibility issue

Inconsistent app performance across devices

Fix: Ensure that all devices are running the latest version of the app. Go to the App Store, check for updates, and install any available updates... ⇲
 
Syncing issue

Issues with Quickbooks integration

Fix: Double-check your integration settings in both Housecall Pro and Quickbooks. Ensure that your accounts are properly linked and that you have... ⇲
 
Glitches issue

Glitches in job visibility

Fix: Log out of the app and log back in. This can refresh your session and resolve temporary glitches related to job visibility. OR Try uninst... ⇲
 
Messages issue

No reminder text feature

Fix: Use a third-party reminder app that can send SMS reminders to your customers. Set it up to trigger reminders based on your job schedule. O... ⇲
 
Account issue

Inability to track customer invoice views

Fix: Consider using a third-party invoicing tool that offers tracking features. You can create invoices there and link them to your Housecall Pro... ⇲

No account manager provided

Fix: Take advantage of the available online resources and community forums for guidance and best practices. This can help fill the gap left by th... ⇲
 
UI issue

Cumbersome estimate and invoice management

Fix: Create templates for your estimates and invoices to streamline the process. This can save time when generating new documents. OR Organize... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: After an update, clear the app cache and restart your device. This can help resolve any issues caused by the update. OR If bugs persist,... ⇲
 
Customization issue

Limited features for larger businesses

Fix: Explore the possibility of upgrading your plan if available. Higher-tier plans may offer additional features that cater to larger businesses... ⇲

Lack of route optimization feature

Fix: Use a separate route optimization tool or app that can help plan your jobs more efficiently. Many of these tools can integrate with Housecal... ⇲

Inability to revert to previous options in estimates

Fix: Keep a backup of previous estimates by saving them as PDFs or screenshots before making changes. This way, you can refer back to them if nee... ⇲
 
Settings issue

Difficulties in adding new employees

Fix: Ensure you have the correct permissions to add new employees. Check your account settings to confirm your role allows for this action. OR... ⇲
 
Payments issue

Delayed payment processing

Fix: Check your payment settings to ensure everything is configured correctly. Sometimes, delays can be caused by incorrect account information.... ⇲

Unclear billing practices

Fix: Review your billing statements carefully and keep a record of all transactions. This can help you identify any discrepancies or unclear char... ⇲
 
Network issue

Inability to access information without internet connection

Fix: Download important documents and information to your device for offline access. This can include customer details, job information, and invo... ⇲
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 what users are saying
Good experience
87.1%

Bad experience
9.4%

Neutral
3.4%

~ from our NLP analysis of 10,583 combined software ratings.

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 Private Data Housecall Pro collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Basic: $69.00 Includes 1 user and unlimited jobs.
  2. Start: $64.99 Includes 1 user and unlimited jobs.
  3. HouseCall Pro Simple Plan: $49.99 This plan includes use of the HouseCall Pro app for 1-2 users. Included features: Scheduling, invoicing, estimating, and integrated credit card processing.
  4. Essentials: $169.00 Includes up to 5 users and unlimited jobs.
  5. Grow: $149.99 Includes up to 5 users and unlimited jobs.
  6. Modern Plan: $139.99 This plan includes use of the HouseCall Pro app for 1-6 users. Included features: Scheduling, invoicing, estimating, online booking, and integrated credit card processing.
  7. HouseCall Pro Starter Plan: $39.99 The HouseCall Pro Starter Plan allows you access to postcard and email marketing.
  8. HouseCall Pro Grow Plan: $99.99 The HouseCall Pro Grow Plan allows you to add up to 10 users, access to email marketing, Quickbooks Online integration and much more.
  9. HouseCall Pro Grow Plan: $79.99 The HouseCall Pro Grow Plan allows you to add up to 10 users, access to email marketing, Quickbooks Online integration and much more.
  10. Basic: $64.99 Includes 1 user and unlimited jobs.