fix problems on Yelp [iphone]

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Yelp for Business App
Info:
company: Yelp
: http://www.yelp-support.com/
: biz.yelp.com
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UI issue

Inconsistent review visibility

Fix: 1. Check Review Filters: Go to your business profile and check if any reviews are being filtered. Yelp uses algorithms to filter out reviews... ⇲

Inability to delete outdated photos

Fix: 1. Use the App to Manage Photos: Go to your business profile, select the photos section, and see if you can remove outdated photos directly.... ⇲
 
Ads issue

High charges for clicks and impressions

Fix: 1. Set a Budget: Use the advertising tools within the Yelp for Business app to set a monthly budget that you are comfortable with. This can... ⇲

Pressure to increase ad budget

Fix: 1. Set Clear Advertising Goals: Define what you want to achieve with your ads and set a budget that aligns with those goals. 2. Monitor Ad P... ⇲
 
Bugs issue

Frequent removal of legitimate reviews

Fix: 1. Understand Yelp's Review Guidelines: Familiarize yourself with Yelp's review policies to ensure that your reviews comply. 2. Encourage Ge... ⇲

Algorithmic filtering of reviews

Fix: 1. Encourage More Reviews: The more reviews you have, the less impact filtering will have on your overall rating. Encourage satisfied custom... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use In-App Support: Utilize the support features within the Yelp for Business app to submit inquiries or issues. Be clear and concise in... ⇲
 
Security issue

Scam leads and fake inquiries

Fix: 1. Verify Leads: Always verify the legitimacy of leads by conducting a quick online search or reaching out directly to the inquiry source. 2... ⇲

No effective fraud protection

Fix: 1. Be Vigilant: Always verify leads and inquiries before engaging. 2. Report Suspicious Activity: Use the app to report any suspicious leads... ⇲
 
Settings issue

Difficulties in changing business information

Fix: 1. Update Information in the App: Go to your business profile in the Yelp for Business app, select 'Edit Business Information', and make the... ⇲
 
Messages issue

Limited messaging functionality

Fix: 1. Use Alternative Communication: If messaging is limited, consider using email or phone calls to communicate with customers. 2. Set Up Auto... ⇲
 
Payments issue

Unclear billing practices

Fix: 1. Review Billing Statements: Regularly check your billing statements in the Yelp for Business app to understand charges. 2. Keep Records: M... ⇲

Overcharging for services not rendered

Fix: 1. Review Service Agreements: Carefully review any service agreements or contracts to understand what you are being charged for. 2. Keep Det... ⇲
 
Privacy issue

Lack of transparency in lead generation

Fix: 1. Review Lead Sources: Regularly check where your leads are coming from and analyze their quality. 2. Document Leads: Keep a record of lead... ⇲
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 what users are saying
Good experience
71.8%

Bad experience
25.2%

Neutral
3.1%

~ from our NLP analysis of 14,556 combined software ratings.

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 Private Data Yelp collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
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    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics