fix problems on Total Files [iphone]

—— Run into issues on Total Files? Get help pending when official support gets back to you!

Total files

Info:

company: App Ideas

: http://support.appideas.it

: www.appideas.it

Chat with our AI-based Total files Support

🛠️ Common Total files Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot add metadata to files

Fix: If you cannot add metadata, check if the app has a specific section for editing metadata. Look for an 'Edit' or 'Metadata' option when selec... ⇲

18% of users had this problem

Browser tabs cannot be closed all at once

Fix: If you want to close multiple tabs, you may need to close them one by one. Look for a 'Close All' option in the browser settings, if availab... ⇲

18% of users had this problem

Downloads issue

Cannot download most media anymore

Fix: If you are unable to download media, check your internet connection and ensure it is stable. A poor connection can prevent downloads from co... ⇲

Files not saved after download

Fix: Check your device's storage settings to ensure there is enough space available for downloads. If storage is low, delete unnecessary files or... ⇲

Restoring purchases does not restore download speed

Fix: If restoring purchases does not improve download speed, check your internet connection. A slow connection can affect download speeds regardl... ⇲

Cannot open downloaded videos in certain formats

Fix: If you cannot open videos, check the supported formats in the app's documentation. If your video format is not supported, consider convertin... ⇲

Customization issue

Cannot repeat entire playlists

Fix: To repeat an entire playlist, first open the playlist you want to repeat. Look for the 'Repeat' button, which usually looks like two arrows... ⇲

Shuffling songs does not restart

Fix: To ensure that shuffling restarts, go to your playlist and toggle the shuffle option off and then back on. This can refresh the shuffle sett... ⇲

Playlists cannot be rearranged

Fix: To rearrange playlists, try tapping and holding on a song until it becomes draggable. Then, move it to your desired position. If this does n... ⇲

UI issue

Cannot click on songs/folders sometimes

Fix: If you are unable to click on songs or folders, try restarting the app. Close it completely and reopen it to see if the issue resolves itsel... ⇲

Ads issue

Paid requirement for ad-free experience

Fix: If you want to avoid ads, consider subscribing to the premium version of the app. This will provide an ad-free experience. You can usually f... ⇲

Bugs issue

Downloading feature has bugs

Fix: If you encounter bugs while downloading, try deleting the app and reinstalling it. This can often resolve issues related to corrupted files... ⇲

Web browser inapp not functioning

Fix: If the in-app browser is not functioning, try clearing the app's cache. Go to your device settings, find Total Files, and select 'Clear Cach... ⇲

Crashes issue

Total files crashes when downloading

Fix: If the app crashes during downloads, ensure that you have the latest version of the app installed. Go to the App Store and check for updates... ⇲

Total files crashes when renaming videos

Fix: If the app crashes when renaming videos, try renaming the video files in a different file management app. This can be a temporary workaround... ⇲

Compatibility issue

Identical to another app

Fix: If you find the app too similar to another, consider exploring its unique features. Check the app's settings or help section for tips on max... ⇲

Uploads issue

Uploads reset frequently

Fix: If uploads are resetting, check your internet connection. A weak connection can cause uploads to fail. Try switching to a more stable networ... ⇲

Audio issue

Music stops playing after 30 minutes

Fix: Check if there is a sleep timer set in the app. Go to the settings and look for a sleep timer option, and disable it if it is enabled. OR... ⇲

Video issue

Error messages when playing videos

Fix: If you receive error messages, check if the video file is corrupted. Try playing a different video to see if the issue is with the specific... ⇲

Updates issue

Inconsistent functionality after updates

Fix: If you experience inconsistent functionality, try uninstalling and reinstalling the app. This can help reset any settings that may have been... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.8%

Bad experience

4.1%

Neutral

3.1%

~ from our NLP analysis of 133,980 combined software ratings.

Switch to these Alternatives:

Browser & Offline File Storage

Xender:File Share,Share Music

Phoenix Browser + Proxy VPN

OPlayer Lite - media player

Temp Mail - Temporary Email

D Manager IDM

MyMTN

RostamVPN - VPN Fast & Secure

FoXray

RYN VPN: Fast Unlimited Proxy

Private Data Total files collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Full version upgrade: $4.99 With this update there is no need to wait between downloads and no ADS