—— Run into issues on Lee's Famous Recipe Chicken? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app is updated to the latest version. Go to the App Store, search for Lee's Famous Recipe Chicken, and see if an update is avai... ⇲
Fix: Ensure that the 'Remember Me' or 'Stay Signed In' option is checked when logging in. This will help the app retain your login information fo... ⇲
Fix: Verify that you are logged into the correct account that has the rewards. Sometimes users have multiple accounts and may not realize they ar... ⇲
Fix: Ensure that you have a stable internet connection. If your connection is weak, try switching to Wi-Fi or moving closer to your router. OR... ⇲
Fix: Double-check your order summary before finalizing the purchase to ensure all items are included. Take a screenshot for your records. OR I... ⇲
Fix: Use an alternative payment method available in the app, such as credit/debit cards. You can add your card information in the payment setting... ⇲
Fix: Go to the payment settings in the app and look for an option to edit or delete payment methods. If you cannot find it, try logging out and l... ⇲
Fix: Check if there is a minimum order requirement in the app. If so, try adding additional items to meet the requirement. OR If the app does... ⇲
Fix: Check if there is an option in the app settings to customize your order preferences. Some apps allow you to set defaults for sides. OR If... ⇲
Fix: Check the app settings to see if there is an option to select drive-thru as a pickup method. If not, consider using the app for in-store pic... ⇲
Fix: Check the store locator feature in the app to see if it provides updated hours. If not, try refreshing the app or reinstalling it to see if... ⇲
Fix: Try rotating your device to landscape mode to see if the UI issue resolves itself. Sometimes, the layout can be more accommodating in landsc... ⇲
Fix: Check if your location is within the service area by entering your address in the app. If it is not, consider visiting the nearest store dir... ⇲
Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPhones) an... ⇲
Fix: Try restarting the app or your device to see if that resolves the issues caused by the update. OR If problems persist, consider uninstall... ⇲
Fix: Ask the staff if they have a manual or guide for the app. Sometimes, they may have resources that can help you navigate the app better. OR... ⇲