—— Run into issues on Dividend Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into the same account on all devices. Go to the app settings and check your account details. If you are logged in... ⇲
Fix: Manually refresh the stock prices by pulling down on the screen in the app. This can help update the data to the latest available prices.... ⇲
Fix: Verify the date and time settings on your device. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. O... ⇲
Fix: Ensure that the stock you are trying to add is listed on a supported exchange. Check the app's documentation for a list of supported stocks... ⇲
Fix: Check if the mutual funds you want to track are available in the app's database. Use the search function to look for specific mutual funds b... ⇲
Fix: Double-check the settings for DRIP (Dividend Reinvestment Plan) within the app. Ensure that the correct settings are applied for each stock... ⇲
Fix: Review the settings for portfolio tracking in the app. Look for options to switch between original cost basis and market value tracking. O... ⇲
Fix: Manually verify the dividend information from a reliable financial news source or the company's investor relations page to ensure accuracy.... ⇲
Fix: Explore the app's reporting features thoroughly. Look for any hidden options or advanced settings that may provide additional reporting capa... ⇲
Fix: Regularly review and update your dividend tracking settings to ensure they reflect the most current information available. OR Cross-refer... ⇲
Fix: Check the connection settings for your brokerage account within the app. Ensure that the account is properly linked and that you have grante... ⇲
Fix: Use specific keywords when searching for dividends. Try searching by stock symbol or company name to narrow down results. OR Check if the... ⇲
Fix: Check the app's investment settings to see if there is an option for setting up recurring purchases. This may be located under investment pr... ⇲
Fix: Check if the app allows for multiple entries of the same stock in different portfolios. If so, create a new portfolio for each entry. OR... ⇲
Fix: Check if there are any settings in the app that allow for data backup or export. Look for options to save your data locally or to a cloud se... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to contact support. OR... ⇲
Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to clos... ⇲
Fix: Check the app settings for any options related to data visualization or display preferences. Adjust these settings to see if it improves the... ⇲
Fix: Review your subscription plan and see if there are any options to downgrade to a more affordable plan that still meets your needs. OR Con... ⇲
Fix: Follow the app's setup guide carefully to ensure that you are entering all required information correctly. Double-check your login credentia... ⇲