fix problems on Veeps [iphone]

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—— Run into issues on Veeps? Get help pending when official support gets back to you!

Veeps: Watch Live Music
Info:
company: Veeps, Inc
: https://veeps.com/help
: veeps.com
Chat with our AI-based Veeps Support
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Ads issue

misleading subscription information

Fix: 1. Review the subscription details directly in the app under the account settings to clarify what is included. 2. Take screenshots of the su... ⇲
 
Content issue

lack of on-demand content

Fix: 1. Check the app regularly for updates, as new on-demand content may be added over time. 2. Explore other platforms that may offer similar c... ⇲

limited artist and venue listings

Fix: 1. Regularly check the app for updates, as new artists and venues may be added over time. 2. Follow the app's social media channels for anno... ⇲
 
Search issue

poor search functionality

Fix: 1. Use specific keywords or artist names when searching to improve results. 2. Try searching for content in different categories or genres t... ⇲
 
Customization issue

no fast forward or rewind options

Fix: 1. While watching a stream, try tapping on the screen to see if playback controls appear. 2. If not available, consider using the app's supp... ⇲
 
Login issue

difficult login process

Fix: 1. Ensure you are entering the correct email and password. Use the 'Forgot Password' feature if necessary. 2. Clear the app's cache by unins... ⇲
 
Video issue

inconsistent video quality

Fix: 1. Check your internet connection speed using a speed test app. If it's slow, try switching to a different network. 2. Lower the video quali... ⇲

blurry subtitles

Fix: 1. Check the app settings for subtitle options and adjust the font size or style if available. 2. Ensure your device's display settings are... ⇲
 
UI issue

chat feature is intrusive

Fix: 1. Mute the chat feature if the app allows it, or minimize the chat window if possible. 2. Focus on the stream by adjusting your viewing are... ⇲

orientation issues on iPad

Fix: 1. Check if the orientation lock is enabled on your iPad. Swipe down from the top right corner to access the Control Center and toggle the o... ⇲
 
Crashes issue

Veeps crashes when clicking watch now

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues that may be causing the crash. OR... ⇲
 
Audio issue

poor sound normalization

Fix: 1. Adjust the volume levels within the app and on your device to find a balance that works for you. 2. Use headphones to see if the sound qu... ⇲
 
Screen issue

no full screen option

Fix: 1. Tap the video to see if a full-screen option appears. If not, check the app settings for any display options. 2. Rotate your device to se... ⇲
 
Network issue

stream dropout issues

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if it improves stability. 2. Restart your router or mode... ⇲
 
Compatibility issue

inability to cast to TV

Fix: 1. Ensure your iPhone and the TV are connected to the same Wi-Fi network. 2. Check if the app supports casting and look for the cast icon wh... ⇲

lack of 4K and Atmos content

Fix: 1. Regularly check the app for updates, as new content may be added over time. 2. Explore other streaming platforms that offer 4K and Atmos... ⇲
 
Payments issue

expensive in-app prices

Fix: 1. Look for any promotional offers or discounts within the app. 2. Consider bundling subscriptions or purchasing tickets in advance to save... ⇲
 
Slow issue

slow feed

Fix: 1. Check your internet speed and switch to a faster network if possible. 2. Restart your router or modem to improve connection speed. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.7%

Bad experience
8.1%

Neutral
2.1%

~ from our NLP analysis of 751 combined software ratings.

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 Private Data Veeps collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $5.99 All Access Monthly Subscription
  2. Livestream Ticket: $19.99 Streaming Access
  3. Livestream Ticket: $14.99 Stream Access
  4. Livestream Ticket: $17.99 Streaming Access
  5. Livestream Ticket: $24.99 Streaming Access
  6. Livestream Ticket: $9.99 Streaming Access
  7. Livestream Ticket: $11.99 Streaming Access
  8. Livestream Ticket: $16.99 Stream Access
  9. Livestream Ticket: $12.99 Streaming Access
  10. Livestream Ticket: $5.99 Stream Access