fix problems on Fastmail [iphone]

—— Run into issues on Fastmail? Get help pending when official support gets back to you!

Fastmail – Email & Calendar

Info:

company: Fastmail Pty Ltd

: https://www.fastmail.com/help/

: www.fastmail.com

Chat with our AI-based Fastmail Support

🛠️ Common Fastmail Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No unified inbox feature

Fix: While Fastmail does not offer a unified inbox, you can create a custom folder that aggregates emails from different accounts. To do this, go... ⇲

Fastmail frequently hangs

Fix: If the app hangs frequently, try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > Fastmail, and select 'O... ⇲

UI issue

Too many clicks to copy email address

Fix: To streamline the process of copying an email address, you can use the 'Share' feature. Open the email, tap on the 'More' option (three dots... ⇲

Dull and outdated UI design

Fix: While you cannot change the UI design, you can customize the app's theme settings if available. Check in the app settings for any options to... ⇲

Excessive white space in layout

Fix: To reduce the appearance of white space, try adjusting the font size in the app settings. A smaller font size may help fit more content on t... ⇲

Delete button requires extra taps

Fix: To streamline the deletion process, you can use swipe gestures. Swipe left on an email in your inbox to reveal the delete option, which is q... ⇲

Features issue

Lack of keyboard shortcuts

Fix: While Fastmail may not support traditional keyboard shortcuts, you can use the built-in iOS features like 'Text Replacement' to create short... ⇲

No integration for viewing other mail accounts

Fix: To manage multiple email accounts, consider using a third-party email client that supports multiple accounts and integrates with Fastmail. A... ⇲

Bugs issue

Inaccurate unread mail counter

Fix: If the unread mail counter is inaccurate, try refreshing the app. Pull down on the inbox screen to refresh the email list. This can help syn... ⇲

Network issue

Requires internet connection to access emails

Fix: To manage emails offline, ensure you have downloaded emails for offline access. Go to Settings in the Fastmail app, and enable 'Download for... ⇲

No offline access to previously downloaded emails

Fix: Ensure that you have enabled offline access in the app settings. Go to Settings > Offline Access and toggle it on to allow previously downlo... ⇲

Slow issue

Slow startup when opening app

Fix: To improve startup speed, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer... ⇲

Slow animations and sluggish performance

Fix: To improve performance, try clearing the app's cache by offloading it as mentioned earlier. This can help speed up animations and overall re... ⇲

Notifications issue

Bugs with notification badge

Fix: If the notification badge is not functioning correctly, try toggling notifications off and on. Go to Settings > Notifications > Fastmail, tu... ⇲

Syncing issue

Inconsistent pull-to-refresh functionality

Fix: If pull-to-refresh is inconsistent, try to ensure you are pulling down from the very top of the inbox. Sometimes, if you pull from a differe... ⇲

Customization issue

Limited customization options for notifications

Fix: To customize notifications, go to Settings > Notifications > Fastmail. Here, you can adjust the types of notifications you receive and how t... ⇲