fix problems on MeetMe [iphone]

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—— Run into issues on MeetMe? Get help pending when official support gets back to you!

MeetMe - Meet, Chat & Go Live
Info:
company: MeetMe, Inc.
: http://help.meetme.com/
: www.meetme.com
Chat with our AI-based MeetMe Support
   Hello! How can I assist you?  

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Account issue

accounts closed without clear reasons

Fix: 1. Review the app's terms of service and community guidelines to ensure you are not violating any rules. 2. If your account is closed, check... ⇲

lack of transparency in account management

Fix: 1. Regularly check your account settings and activity log if available. This can help you stay informed about any changes or actions taken o... ⇲

inability to verify identity easily

Fix: 1. Check the app for any identity verification options in the settings. Follow the prompts to complete the verification process. 2. Ensure y... ⇲
 
Security issue

high prevalence of scammers, fake profiles and bots

Fix: 1. Be cautious when interacting with new users. Look for verified profiles or users with a history of positive interactions. 2. Report any s... ⇲

lack of safety measures

Fix: 1. Familiarize yourself with the app's safety features. Use the block and report functions to protect yourself from unwanted interactions. 2... ⇲
 
Support issue

poor customer service

Fix: 1. Utilize the in-app support features to submit a ticket or request assistance. Be specific about your issue to help expedite the process.... ⇲
 
Login issue

login issues and account bans

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... ⇲

frequent password reset loops

Fix: 1. Ensure you are using a strong, unique password that meets the app's requirements. Avoid using the same password across multiple accounts.... ⇲
 
Payments issue

hidden fees for features

Fix: 1. Review the app's pricing structure in the settings or purchase section. Make sure you understand what features are free and which require... ⇲

limited features for non-paying users

Fix: 1. Explore the app to understand which features are available for free and which require payment. Focus on maximizing the use of free featur... ⇲
 
Ads issue

repetitive ads

Fix: 1. Consider upgrading to a premium version of the app if available, as this may reduce or eliminate ads. 2. Close and reopen the app to refr... ⇲
 
Bugs issue

inconsistent app performance

Fix: 1. Ensure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. 2. Restart your iPh... ⇲
 
Privacy issue

harassment from other users

Fix: 1. Use the block feature to prevent specific users from contacting you. This can help reduce unwanted interactions. 2. Report any harassment... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.8%

Bad experience
13.0%

Neutral
7.2%

~ from our NLP analysis of 347,366 combined software ratings.

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 Private Data MeetMe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pack of 500 Credits: $4.99 Credits can be spent on consumable features
  2. pack of 3200 Credits: $24.99 Credits can be spent on consumable features
  3. Pack of 200 Credits: $1.99 Credits can be spent on consumable features
  4. MeetMe: $7.99 Upgraded membership on MeetMe: advanced filters in Meet, priority placement in your friends' chat list, and more!
  5. pack of 1800 Credits: $14.99 Credits can be spent on consumable features
  6. pack of 14500 Credits: $99.99 Credits can be spent on consumable features
  7. MeetMe+: $7.99 Upgraded membership on MeetMe: advanced filters in Meet, priority placement in your friends' chat list, and more!
  8. pack of 500 Credits: $1.99 Credits can be spent on consumable features
  9. MeetMe+: $7.99 Upgraded membership on MeetMe: advanced filters in Meet, priority placement in your friends' chat list, and more!
  10. MeetMe: $17.99 Upgraded membership on MeetMe: advanced filters in Meet, priority placement in your friends' chat list, and more!