fix problems on Skout [iphone]

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—— Run into issues on Skout ? Get help pending when official support gets back to you!

Skout — Meet New People
Info:
company: Skout, Inc.
: https://support.skout.com/hc/en-us
: www.skout.com
Chat with our AI-based Skout Support
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Settings issue

Inaccurate location settings

Fix: 1. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled. 2. Scroll down to find Skout and select it. C... ⇲

Inability to change profile location

Fix: 1. Go to Settings > Privacy > Location Services and ensure that Skout has permission to access your location. 2. If you want to set a specif... ⇲
 
Account issue

Spam and fake accounts prevalent

Fix: 1. Use the app's reporting feature to report spam or fake accounts. Tap on the profile of the user you want to report, select the options me... ⇲

Random account bans

Fix: 1. Review the app's community guidelines to ensure you are not violating any rules. 2. If you believe your account was banned in error, try... ⇲

Issues with account recovery

Fix: 1. Ensure you are using the correct email or phone number associated with your account when attempting recovery. 2. Check your spam folder f... ⇲
 
Privacy issue

No option to delete viewed profiles

Fix: 1. While there is no direct option to delete viewed profiles, you can clear your search history by going to Settings > Privacy > Clear Searc... ⇲

Monitoring of private conversations

Fix: 1. Review the app's privacy policy to understand how your data is used. 2. Use the app's privacy settings to limit who can see your conversa... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. If you need to reach customer support, try send... ⇲

Difficulty in reporting disruptive behavior

Fix: 1. Familiarize yourself with the reporting process in the app by checking the help section. 2. Use the block feature on disruptive users to... ⇲
 
Notifications issue

Notifications for non-existent messages

Fix: 1. Check the app's notification settings by going to Settings > Notifications and ensuring that Skout notifications are set correctly. 2. Cl... ⇲
 
Ads issue

Excessive ads cluttering interface

Fix: 1. Check if there is a premium version of the app that offers an ad-free experience. 2. Try clearing the app's cache to see if it reduces th... ⇲
 
Customization issue

Lack of detailed profile information

Fix: 1. Encourage users to fill out their profiles completely by providing prompts or reminders. 2. Use the search filters to find users with mor... ⇲

Color coding of admin users in live streams

Fix: 1. If you find the color coding confusing, try to familiarize yourself with the color scheme by observing the streams more closely. 2. Look... ⇲
 
Crashes issue

Frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache by off... ⇲
 
Messages issue

Bots sending automated messages

Fix: 1. Report any bot accounts you encounter by selecting the profile and using the report feature. 2. Adjust your privacy settings to limit who... ⇲
 
Compatibility issue

Inconsistent user experience across devices

Fix: 1. Ensure that the app is updated to the latest version on all devices. 2. Check your internet connection on each device to ensure it is sta... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.2%

Bad experience
11.2%

Neutral
6.6%

~ from our NLP analysis of 180,250 combined software ratings.

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 Private Data Skout collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 500 Points: $4.99 Standard Plan
  2. Premium: $9.99 Skout Premium Subscription
  3. 3,000 Points: $19.99 30% Savings
  4. 1200 Points: $9.99 20% Savings
  5. 500 Points: $4.99 Standard Plan
  6. 3200 Points: $24.99 28% Savings
  7. 16,500 Points: $99.99 50% Savings
  8. 200 Points: $1.99 Standard Plan
  9. 8,000 Points: $49.99 40% Savings
  10. 1000 Points: $7.99 20% Savings