fix problems on Lumosity [iphone]

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—— Run into issues on Lumosity? Get help pending when official support gets back to you!

Lumosity: Brain Training
Info:
company: Lumos Labs, Inc.
: http://www.lumosity.com/help/
: www.lumosity.com
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UI issue

Difficulties with app navigation and usability

Fix: Take some time to familiarize yourself with the app layout. Use the help or tutorial sections if available to understand how to navigate the... ⇲

Orientation issues on iPad

Fix: Try rotating your iPad to see if the app adjusts to the new orientation. If it does not, check the app settings for any orientation lock opt... ⇲

Lack of intuitive design for older users

Fix: Encourage older users to take their time exploring the app. They can start with the tutorial or help sections to better understand how to na... ⇲
 
Glitches issue

Glitches in speed-related levels

Fix: Ensure that your device's software is up to date. Check for any available updates for the Lumosity app in the App Store and install them. Th... ⇲
 
Bugs issue

Inconsistent tracking of continuous play

Fix: Keep a manual log of your training sessions to track your progress. This can help you stay motivated and ensure you are consistently engagin... ⇲

Inaccurate user rating system

Fix: Focus on your personal experience with the app rather than the ratings. Use the app based on your own needs and preferences, and ignore the... ⇲
 
Compatibility issue

Website functionality problems

Fix: Clear your browser's cache and cookies, as this can often resolve loading issues with websites. After clearing, try accessing the Lumosity w... ⇲

Limited device compatibility

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider usi... ⇲
 
Payments issue

Automatic renewal of subscriptions without clear cancellation process

Fix: To manage your subscription, go to your iPhone's Settings, tap on your Apple ID at the top, select 'Subscriptions', and find Lumosity. From... ⇲

High annual subscription cost

Fix: Look for any available discounts or promotional offers that may reduce the cost of the annual subscription. Sometimes, seasonal promotions c... ⇲
 
Gameplay issue

Limited mindfulness sessions available for free

Fix: Utilize the free mindfulness sessions available to their fullest by incorporating them into your daily routine. You can also explore other f... ⇲

Games may feel like a time waster

Fix: Set specific goals for each gaming session, such as improving your score or completing a certain number of games. This can help you feel mor... ⇲
 
Support issue

Customer service response delays

Fix: Utilize the app's FAQ or help section to find answers to common questions, which can often resolve issues without needing to contact custome... ⇲
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 what users are saying
Good experience
93.1%

Neutral
4.5%

Bad experience
2.4%

~ from our NLP analysis of 113,525 combined software ratings.

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BrainHQ
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Brilliant: Learn by doing
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 Private Data Lumosity collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Lumosity Premium: $11.99 Subscription to Lumosity
  2. Lumosity Premium: $59.99 Subscription to Lumosity
  3. Lumosity Premium: $11.99 Subscription to Lumosity
  4. Lumosity Premium: $11.99 Subscription to Lumosity
  5. Lumosity Premium: $59.99 Subscription to Lumosity
  6. Lumosity Premium: $38.99 Lumosity Premium
  7. Lumosity Premium: $47.99 Lumosity Premium
  8. Lumosity Premium: $59.99 Subscription to Lumosity
  9. One Month Subscription: $14.99 One month subscription to Lumosity
  10. Lumosity Premium: $35.99 Lumosity Premium