fix problems on Worldcue [iphone]

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—— Run into issues on Worldcue? Get help pending when official support gets back to you!

Worldcue® Mobile
Info:
company: Crisis24 Consulting Ltd.
: https://crisis24.garda.com/contact
: crisis24.garda.com
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Registration issue

Email validation issues during account creation

Fix: 1. Double-check the email address you are entering for typos. Ensure it follows the correct format (e.g., name@example.com). 2. Try using a... ⇲

Repeated email validation errors

Fix: 1. Ensure that you are entering the email address correctly without any spaces or typos. 2. Try using a different email address to see if th... ⇲

Issues with entering mobile numbers

Fix: 1. Ensure you are entering the mobile number in the correct format, including the country code if required. 2. Check for any specific format... ⇲
 
Support issue

Emergency Telephone Line service is unprofessional

Fix: 1. Document specific instances of unprofessional service, including dates and times. This can help you identify patterns or specific issues.... ⇲
 
Privacy issue

Location tracking feature is inaccurate

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure the app is set to 'Whi... ⇲
 
Notifications issue

Notifications cannot be cleared

Fix: 1. Try force-closing the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the sc... ⇲
 
UI issue

Inability to edit submitted trips

Fix: 1. Check if the app has a specific section for managing trips. Look for options like 'My Trips' or 'Trip History' where you might find an ed... ⇲

Website has scrambled characters

Fix: 1. Clear your browser cache and cookies. Go to Settings > Safari > Clear History and Website Data. 2. Try accessing the website using a diff... ⇲

Home screen goes blank after navigation

Fix: 1. Restart the app by force-closing it and reopening it. 2. Check for any updates for the app in the App Store, as updates may fix bugs caus... ⇲
 
Security issue

Biometric fingerprint system does not work

Fix: 1. Ensure that your fingerprint is registered correctly in your iPhone settings. Go to Settings > Touch ID & Passcode (or Face ID & Passcode... ⇲
 
Crashes issue

Worldcue fails to open after installation

Fix: 1. Restart your iPhone to clear any temporary glitches that may prevent the app from opening. 2. Check for any pending iOS updates by going... ⇲

Worldcue crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Restart your iPhone to clear... ⇲
 
Permissions issue

Worldcue downloads without user consent

Fix: 1. Check your App Store settings to ensure that automatic downloads are turned off. Go to Settings > App Store and toggle off 'App Updates'... ⇲
 
Updates issue

Worldcue stops working after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect. 2. Check for any additional updates for the app in the App Store,... ⇲
 
Login issue

Frequent auto logouts

Fix: 1. Check your app settings for any session timeout settings and adjust them if possible. 2. Ensure that your internet connection is stable,... ⇲

Inability to log in

Fix: 1. Double-check your login credentials for typos. Ensure that Caps Lock is not on and that you are using the correct password. 2. If you hav... ⇲
 
Settings issue

Emergency contacts cannot be saved

Fix: 1. Ensure that you have granted the app permission to access your contacts. Go to Settings > Privacy > Contacts and toggle on the app. 2. Ch... ⇲
 
Customization issue

Worldcue prompts are not customizable

Fix: 1. Check the app settings for any options related to notifications or prompts. Some apps allow limited customization in their settings. 2. I... ⇲
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 what users are saying
Bad experience
71.7%

Good experience
23.9%

Neutral
4.3%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data Worldcue collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics