fix problems on Mindvalley [iphone]

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—— Run into issues on Mindvalley? Get help pending when official support gets back to you!

Mindvalley: Self Improvement
Info:
company: Mindvalley Inc
: https://www.mindvalley.com/ssp
: www.mindvalley.com
Chat with our AI-based Mindvalley Support
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Payments issue

difficulties accessing purchased programs

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can refresh your access to purchased content.... ⇲

subscription cancellation issues

Fix: 1. Navigate to your account settings: Go to the Mindvalley app, access your account settings, and look for subscription management options t... ⇲

limited access to certain features despite payment

Fix: 1. Verify your subscription level: Check your account settings to ensure you are subscribed to the correct plan that includes the features y... ⇲

difficulties with app subscription management

Fix: 1. Access account settings: Go to your account settings in the app to manage your subscription, including upgrades, downgrades, or cancellat... ⇲
 
Search issue

inadequate search functions

Fix: 1. Use specific keywords: When searching, try to use more specific terms related to the content you are looking for. This can help narrow do... ⇲
 
Ads issue

constant upselling during live events

Fix: 1. Focus on the content: Try to concentrate on the main content being presented during the live events and ignore the upselling messages. Th... ⇲
 
UI issue

inability to skip ahead in courses

Fix: 1. Use the playback speed feature: If available, adjust the playback speed to fast forward through sections you are already familiar with. 2... ⇲
 
Audio issue

missing audio guided meditations

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as missing content may be a bug that has been fixed in a newer r... ⇲
 
Freezing issue

Mindvalley hangs during navigation

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Mindvalley, and offload the app to clear temporary files that may be causing... ⇲
 
Content issue

content often feels repetitive

Fix: 1. Explore different programs: Try to diversify your learning by exploring various programs and topics within the app to find new content. 2... ⇲
 
Support issue

lack of support for technical issues

Fix: 1. Use the FAQ section: Check the app’s FAQ or help section for common technical issues and their solutions. 2. Restart the app: If you enco... ⇲
 
Video issue

videos often focus on speaker's background instead of content

Fix: 1. Provide feedback: Use any feedback options in the app to express your concerns about content focus. 2. Take notes: Focus on taking notes... ⇲
 
Compatibility issue

no option to change language on smart TV

Fix: 1. Check TV settings: Go to your smart TV settings and look for language options that may affect app language settings. 2. Use the app on mo... ⇲
 
Syncing issue

inconsistent content delivery

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates can improve content delivery. 2. Restart the app: Close an... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
4.8%

Neutral
1.5%

~ from our NLP analysis of 4,783 combined software ratings.

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 Private Data Mindvalley collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mindvalley Membership: $49.99 Unlimited Access to Mindvalley Quests
  2. Mindvalley Membership: $49.99 Mindvalley Membership Monthly Subscription
  3. Mindvalley Membership: $99.99 Unlimited Access to Mindvalley Quests
  4. Mindvalley Membership: $299.99 Mindvalley Membership Yearly Subscription
  5. Mindvalley Mentoring Yearly: $99.99 Yearly Mindvalley Mentoring Subscription
  6. Mindvalley Membership: $19.99 Mindvalley Membership Weekly Subscription
  7. Mindvalley Membership: $59.99 Unlimited Access to Mindvalley Quests
  8. Mindvalley Membership: $399.00 Mindvalley Membership Yearly Subscription
  9. Mindvalley Membership: $99.99 Mindvalley Membership Monthly Subscription
  10. Mindvalley Membership: $399.00 Mindvalley Membership Yearly Subscription