fix problems on MasterClass [iphone]

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MasterClass: Become More You
Info:
company: MasterClass
: https://www.masterclass.com/help-center/masterclass
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UI issue
Navigation is tedious

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the main sections: Home, Classes, and Profile. This can help you navi... »»
Difficult to track progress

Fix: 1. Use the 'My Classes' section to keep track of what you’ve completed. This section usually shows your progress in each class. 2. Take note... »»
 
Video issue
Chromecasting issues

Fix: 1. Ensure both your iPhone and Chromecast are connected to the same Wi-Fi network. This is crucial for successful casting. 2. Restart your C... »»
 
Playback issue
Auto-playing next lesson disrupts experience

Fix: 1. Look for an option in the app settings to disable auto-play. Go to Settings within the MasterClass app and see if there’s a toggle for au... »»
 
Downloads issue
Episodes auto-delete after completion

Fix: 1. Check your app settings for any options related to downloads or storage management. There may be a setting that controls whether complete... »»
Slow and unreliable downloads

Fix: 1. Ensure you have a strong and stable internet connection. If possible, switch to a Wi-Fi network instead of cellular data for faster downl... »»
Losing downloads after restarting phone

Fix: 1. Make sure you are connected to Wi-Fi before restarting your phone, as this can help the app recognize and restore downloads. 2. Check the... »»
 
Compatibility issue
Limited web access for Apple subscribers

Fix: 1. Use the MasterClass app on your iPhone for the best experience, as web access may be limited. 2. If you need to access content on a compu... »»
 
Payments issue
No option for monthly payments

Fix: 1. Consider budgeting for the annual payment if you find the content valuable. Break down the cost into monthly savings to make it more mana... »»
Gifting system causes headaches

Fix: 1. Carefully read the instructions for the gifting process on the MasterClass website or app. Ensure you follow each step to avoid issues. 2... »»
 
Support issue
Poor customer support

Fix: 1. Utilize the FAQ section of the MasterClass website or app for common issues and solutions. This can often provide quick answers without n... »»
 
Content issue
Classes sometimes lack depth

Fix: 1. Review class descriptions and previews before enrolling to ensure they meet your expectations. This can help you choose classes that are... »»
Content may not meet expectations

Fix: 1. Read reviews and watch previews of classes before enrolling to gauge whether the content aligns with your interests. 2. Consider taking s... »»
 
Pricing issue
High price for limited content variety

Fix: 1. Take advantage of any free trials or promotional offers to explore the content before committing to a subscription. 2. Create a list of c... »»
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 what users are saying
Good experience
98.1%

Bad experience
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Neutral
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~ from our NLP analysis of 122,393 combined software ratings.

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 Private Data MasterClass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Duo (Free Upgrade): $179.99 One-year access to every MasterClass
  2. MasterClass Individual: $119.99 One-year access to every MasterClass
  3. All-Access Pass upgrade: $179.99 Annual subscription for access to all classes
  4. MasterClass Duo: $179.99 All access pass with downloadable classes
  5. MasterClass Family: $239.99 All content with concurrent streaming
  6. Family (Free Upgrade): $239.99 All access pass with downloadable classes