fix problems on Momentum Smart Home [iphone]

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—— Run into issues on Momentum Smart Home? Get help pending when official support gets back to you!

Momentum Smart Home
Info:
company: Smart Home Ventures
: http://www.momentumcam.com/help/
: www.momentumcam.com
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Login issue

Requires frequent re-login

Fix: 1. Ensure that you have the latest version of the app installed. Check for updates in the App Store. 2. Go to Settings > [Your Name] > Passw... ⇲
 
Notifications issue

Delayed motion notifications

Fix: 1. Check the notification settings for the app by going to Settings > Notifications > Momentum Smart Home and ensure that notifications are... ⇲
 
UI issue

Inability to delete multiple recordings at once

Fix: 1. Manually delete recordings one by one by going to the recordings section in the app. 2. If this is a frequent issue, consider organizing... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section and feature. 2. Refer to the app's help section for tips on navigation... ⇲
 
Camera issue

Camera gets stuck in night mode

Fix: 1. Check the camera settings in the app to see if there is an option to toggle night mode off. 2. Restart the camera by unplugging it for a... ⇲
 
Audio issue

No audio during playback unless saved externally

Fix: 1. Check the app settings to ensure that audio playback is enabled. 2. Restart the app and try playing the recording again to see if audio i... ⇲

No option to turn off sound

Fix: 1. Check the app settings for any audio options that may allow you to mute sounds. 2. If no option exists, consider using the iPhone's mute... ⇲
 
Updates issue

Limited functionality after trial period

Fix: 1. Review the features available in the free version and consider which ones are essential for your needs. 2. If you find the app useful, co... ⇲

Momentum Smart Home updates worsen functionality

Fix: 1. If an update causes issues, try uninstalling the app and reinstalling the previous version if available. 2. Clear the app's cache and dat... ⇲
 
Crashes issue

Momentum Smart Home crashes regularly

Fix: 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by offload... ⇲
 
Compatibility issue

Missing features claimed in the manual

Fix: 1. Double-check the app settings to ensure you have enabled all features. 2. Look for any updates or patches that may have been released sin... ⇲

No support for older models

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not supported, conside... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize the app's help section or FAQ for common issues and solutions. 2. Join online forums or communities related to the app for peer s... ⇲
 
Network issue

Inconsistent live streaming

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue is network-related. 2. Restart your router... ⇲

Requires app restart when switching networks

Fix: 1. Try to keep your device connected to a stable network to avoid switching. 2. If you must switch networks, close the app before switching... ⇲

Inability to view recordings without Wi-Fi

Fix: 1. Download recordings to your device while connected to Wi-Fi for offline viewing later. 2. Check the app settings to see if there is an op... ⇲
 
Video issue

No way to manually record video

Fix: 1. Check the app settings to see if there is an option to enable manual recording. 2. If this feature is not available, consider using an ex... ⇲

Limited recording time for motion events

Fix: 1. Check the app settings to see if there is an option to extend recording time for motion events. 2. If not, consider adjusting the motion... ⇲
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 what users are saying
Good experience
93.1%

Neutral
4.6%

Bad experience
2.4%

~ from our NLP analysis of 39,684 combined software ratings.

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 Private Data Momentum Smart Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics