fix problems on The Dividend Tracker [iphone]

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—— Run into issues on The Dividend Tracker? Get help pending when official support gets back to you!

The Dividend Tracker
Info:
company: The Dividend Tracker LLC
: https://www.thedividendtracker.com
Chat with our AI-based The Dividend Tracker Support
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Glitches issue

Editing portfolio is glitchy

Fix: 1. Restart the app: Close The Dividend Tracker and reopen it to reset any temporary glitches that may be causing the issue. OR 2. Update... ⇲
 
UI issue

Cannot add holdings easily on mobile

Fix: 1. Use the web version: If available, try accessing The Dividend Tracker through a web browser on your computer, which may offer a more user... ⇲

Difficult to navigate for new users

Fix: 1. Use the help section: Access the app’s help or tutorial section to familiarize yourself with its features and navigation. OR 2. Watch... ⇲

Lacks cash balance visibility on main page

Fix: 1. Check settings: Look in the app settings to see if there’s an option to display cash balances on the main page. Some apps allow customiza... ⇲
 
Payments issue

Premium subscription cost is high for limited features

Fix: 1. Evaluate your needs: Review the features you use most and consider if the premium subscription is worth it for you. If not, stick with th... ⇲

Limited features for non-paying users

Fix: 1. Explore free alternatives: Research other apps that offer similar features for free or at a lower cost, and see if they meet your needs b... ⇲
 
Screen issue

The Dividend Tracker sometimes shows a grey screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe The... ⇲
 
Syncing issue

Manual entry required for some brokerages

Fix: 1. Check for supported brokerages: Visit the app’s help section or website to see if your brokerage is supported for automatic syncing. If n... ⇲

Linking issues with certain brokerages

Fix: 1. Verify login credentials: Ensure that the username and password for your brokerage account are entered correctly in the app. OR 2. Che... ⇲
 
Bugs issue

Inaccurate total value for multiple portfolios

Fix: 1. Double-check entries: Ensure that all holdings and their values are entered correctly. Sometimes inaccuracies stem from incorrect data in... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
7.4%

Neutral
3.8%

~ from our NLP analysis of 1,385 combined software ratings.

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 Private Data The Dividend Tracker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics