fix problems on DistroKid [iphone]

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—— Run into issues on DistroKid? Get help pending when official support gets back to you!

DistroKid
Info:
company: DistroKid Holdings, LLC
: https://support.distrokid.com/hc/en-us
: distrokid.com
Chat with our AI-based DistroKid Support
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Permissions issue

Lack of access to artist profile for edits

Fix: Log into your DistroKid account via the website instead of the app. The web interface may provide more options for editing your artist profi... ⇲
 
Payments issue

Charging for previously free services

Fix: Review the DistroKid pricing page to understand the current services included in your subscription. This will help you identify any changes... ⇲

DistroKid forces subscription purchase without access

Fix: Log out of the app and log back in to refresh your account status. Sometimes, a simple refresh can resolve access issues related to subscrip... ⇲

DistroKid requests payment again despite existing subscription

Fix: Log out of the app and log back in to refresh your subscription status. This can sometimes resolve issues with the app not recognizing your... ⇲

Inconsistent payment for downloads

Fix: Review your payment settings in the DistroKid app to ensure everything is set up correctly. Check for any notifications regarding payment pr... ⇲
 
Uploads issue

Incorrect placement of music on platforms

Fix: Double-check the metadata you provided when uploading your music. Ensure that all information, including genre and release date, is accurate... ⇲
 
Support issue

Slow customer support response times

Fix: Utilize the DistroKid help center and FAQ section for common issues. Many questions can be answered through their resources, which may save... ⇲
 
Network issue

Banking connection issues preventing uploads

Fix: Check your internet connection to ensure it is stable. A weak connection can cause issues with banking integrations. Try switching to Wi-Fi... ⇲
 
Syncing issue

Artwork and title changes not reflected on all platforms

Fix: After making changes to artwork or titles, allow some time for the updates to propagate across all platforms. This can take several days dep... ⇲

Lyrics syncing feature not functioning

Fix: Ensure that you are following the correct format for syncing lyrics. Check DistroKid's guidelines for lyric submission to ensure compliance.... ⇲
 
Audio issue

No option to listen to uploaded files

Fix: Use a different platform to listen to your music, such as Spotify or Apple Music, where your music is distributed. This will allow you to he... ⇲
 
Glitches issue

Glitches during account setup

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲
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 what users are saying
Good experience
97.4%

Bad experience
1.6%

Neutral
1.0%

~ from our NLP analysis of 11,645 combined software ratings.

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Rhymer's Block
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 Private Data DistroKid collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Musician Plan: $22.99 Unlimited uploads, keep 100% of your earnings
  2. Musician Plus: $39.99 Unlimited uploads, stats and 100% of earnings
  3. Ultimate - 5: $89.99 Unlimited uploads, stats and 100% of earnings
  4. Ultimate - 10 : $157.99 Unlimited uploads, stats and 100% of earnings
  5. Ultimate - 20: $269.99 Unlimited uploads, stats and 100% of earnings