fix problems on MarineTraffic [iphone]

​

—— Run into issues on MarineTraffic? Get help pending when official support gets back to you!

MarineTraffic - Ship Tracking
Info:
company: MarineTraffic Applications LTD
: https://www.marinetraffic.com
: www.marinetraffic.com
Chat with our AI-based MarineTraffic Support
   Hello! How can I assist you?  

characters left:
 
Ads issue

Frequent ads disrupt user experience

Fix: To minimize the disruption caused by ads, check if the app offers an ad-free version for a one-time payment or subscription. If this option... ⇲
 
Updates issue

Inconsistent vessel tracking updates

Fix: To improve the consistency of vessel tracking updates, ensure that your app is updated to the latest version. Go to the App Store, search fo... ⇲

MarineTraffic does not provide real-time updates

Fix: To improve the frequency of updates, ensure that your app settings are configured to receive real-time notifications. Check the settings men... ⇲
 
Payments issue

Limited functionality without subscription

Fix: If you are facing limitations due to the lack of a subscription, explore the app's features to identify which ones are essential for your ne... ⇲

Requires additional payment for out-of-range tracking

Fix: If you need to track vessels that are out of range, check if the app offers a temporary upgrade or a pay-per-use option for this feature. Th... ⇲

No pictures of vessels without payment

Fix: If you want to view pictures of vessels without paying, consider searching for vessel images on public websites or databases that specialize... ⇲

Requires multiple purchases for tracking multiple vessels

Fix: If you need to track multiple vessels, check if the app offers a bundle deal or a family plan that allows you to track several vessels for a... ⇲

Basic features are locked behind paywall

Fix: To maximize the use of the app without paying, focus on the free features available. Familiarize yourself with what is offered for free and... ⇲
 
UI issue

Difficult navigation and user interface

Fix: To improve your navigation experience, take some time to familiarize yourself with the app's layout. Look for a tutorial or help section wit... ⇲

Vessel icons are not intuitive

Fix: To better understand the vessel icons, check if the app has a legend or key that explains what each icon represents. This is often found in... ⇲
 
Crashes issue

MarineTraffic crashes on certain iOS versions

Fix: If the app crashes, first ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update to check for upd... ⇲
 
Settings issue

Settings do not save between sessions

Fix: If your settings are not saving, check if the app has permission to store data on your device. Go to Settings > Privacy > Storage and ensure... ⇲
 
Features issue

Limited information on vessels compared to other apps

Fix: To enhance the information you receive about vessels, consider cross-referencing with other ship tracking apps or websites that provide more... ⇲
 
Account issue

Cancellation process is complicated

Fix: To simplify the cancellation process, carefully read the app's terms of service regarding subscriptions. This information is usually found i... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.6%

Neutral
2.2%

Bad experience
2.2%

~ from our NLP analysis of 57,831 combined software ratings.

 Switch to these Alternatives:
VesselFinder Lite
Boat Watch - Ship Tracking
FindShip - Track vessels
iNavX: Marine Navigation
Savvy Navvy: The Boating App
Navionics® Boating
CruiseMapper
ActiveCaptain®
Aqua Map Boating
C-MAP: Boating

 Private Data MarineTraffic collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Access Plus 24: $0.99 More about a vessel when it matters most
  2. Starter Plan Annual: $9.99 Unlock extended features
  3. Nautical Charts Monthly: $2.99 Transas offshore and coastal nautical charts
  4. Nautical Charts Monthly: $6.99 Transas offshore and coastal nautical charts
  5. Weather Maps Layers Monthly: $8.99 Current and forecast weather information
  6. Augmented Reality: $2.99 With this easy to use tool you can now identify vessels around you at a glance!
  7. Advanced Density Maps Monthly: $1.99 Global insights by sector, monthly plan.
  8. Nautical Charts Annual: $29.49 Transas offshore and coastal nautical charts
  9. Weather Maps Layers Annual: $95.99 Current and forecast weather information
  10. Nautical Charts Annual: $66.99 Transas offshore and coastal nautical charts