fix problems on FindShip [iphone]

—— Run into issues on FindShip? Get help pending when official support gets back to you!

FindShip - Track vessels

Info:

company: 灵芝王

: http://www.findship.co

: www.findship.co

Chat with our AI-based FindShip Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes after opening

Fix: Force close the app and restart it. Swipe up from the bottom of the screen and swipe FindShip off the screen to close it, then reopen the ap... »»

91% of users had this problem

App does not refresh or update in real time

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching to... »»

Ads issue

Advertisements interfere with app usage

Fix: Consider using the app in airplane mode to avoid ads, but note that this may limit functionality that requires internet access. OR Look f... »»

Paid subscription does not remove ads

Fix: Verify that your subscription is active by checking your account settings in the app or the App Store subscriptions section. OR Log out o... »»

Advertisements interfere with app usage

Fix: Consider upgrading to a premium subscription if available, as this may remove ads and enhance your experience. OR Try using the app in ai... »»

Paid subscription does not remove ads

Fix: Verify that your subscription is active by checking your account settings in the app. If it shows as active, try logging out and back in to... »»

Updates issue

Inconsistent updates based on location

Fix: Ensure location services are enabled for FindShip. Go to Settings > Privacy > Location Services and make sure FindShip is set to 'While Usin... »»

Inconsistent updates based on location

Fix: Ensure that location services are enabled for FindShip. Go to Settings > Privacy > Location Services and make sure FindShip is set to 'While... »»

Search issue

Search function is unresponsive

Fix: Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. OR Try restarting the app or you... »»

Difficulties with zooming and searching

Fix: Use pinch gestures to zoom in and out on the map. If this is unresponsive, try restarting the app. OR Check for any settings in the app t... »»

Search function is unresponsive

Fix: Clear the app's cache if possible. Go to Settings within the app and look for an option to clear cache or reset settings. OR Try restarti... »»

Bugs issue

Data errors on iPhone version

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many data issues. OR Delete and reinsta... »»

Tracking feature is broken

Fix: Ensure that location services are enabled for the app and that you have a stable internet connection. OR Try restarting the app or your d... »»

Data errors on iPhone version

Fix: Check for updates to the app in the App Store, as updates often fix data-related issues. OR Delete the app and reinstall it from the App... »»

Tracking feature is broken

Fix: Ensure that location services are enabled for the app and that you have a stable internet connection for real-time tracking. OR Try resta... »»

Compatibility issue

Incompatibility with newer iPhone models

Fix: Check for app updates in the App Store, as developers often release updates to improve compatibility with new devices. OR Try running the... »»

App does not work on certain devices

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets them. OR Try updating your device's operating sys... »»

Incompatibility with newer iPhone models

Fix: Check the app's compatibility in the App Store description. If it states compatibility issues, consider using an older device or an alternat... »»

App does not work on certain devices

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets them. OR If your device is not supported, conside... »»

Support issue

Developer support is unresponsive

Fix: Consult online forums or user communities for tips and solutions shared by other users experiencing similar issues. OR Look for FAQs or h... »»

Developer support is unresponsive

Fix: Look for user forums or community support groups online where other users may have shared solutions to similar issues. OR Check social me... »»

Syncing issue

App shows outdated vessel locations

Fix: Manually refresh the app by pulling down on the screen to update the vessel locations. OR Check your internet connection to ensure that t... »»

Lack of refresh option

Fix: Try pulling down on the screen to refresh the content manually, as many apps use this gesture for updates. OR Check the app settings for... »»

App does not refresh or update in real time

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching to... »»

App shows outdated vessel locations

Fix: Manually refresh the app by pulling down on the screen to update the vessel locations. OR Check your internet connection and ensure it is... »»

Crashes issue

App crashes after reinstalling

Fix: Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. OR Try reinstalling the app ag... »»

Payments issue

Limited functionality without premium subscription

Fix: Explore the free features available in the app and make the most of them while considering the benefits of upgrading. OR Look for promoti... »»

Limited functionality without premium subscription

Fix: Explore the free features available in the app and utilize them to the fullest while considering the benefits of upgrading. OR Look for a... »»

UI issue

Fonts are too small to read

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider. OR Check if the ap... »»

Inability to view certain vessels

Fix: Ensure that you have the correct filters set in the app to display the vessels you want to see. OR Try searching for the vessel by name o... »»

Difficult to read fonts and icons

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling bold text. OR... »»

Screen issue

App shows blank map upon launch

Fix: Check your internet connection to ensure the app can load map data. Switch between Wi-Fi and cellular data if necessary. OR Close the app... »»

Map displays blank or frozen

Fix: Ensure you have a stable internet connection, as maps require data to load. Try switching between Wi-Fi and cellular data. OR Close the a... »»

Freezing issue

App freezes after opening

Fix: Force close the app and restart your iPhone. To force close, swipe up from the bottom of the screen and swipe FindShip off the screen. Then,... »»

Settings issue

No refresh option available

Fix: Try pulling down on the screen to refresh the content, as this gesture often triggers a refresh in many apps. OR Close the app and reopen... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.6%

Bad experience

31.7%

Neutral

7.7%

~ from our NLP analysis of 971 combined software ratings.

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Private Data FindShip collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location