fix problems on Ba [iphone]

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—— Run into issues on Ba? Get help pending when official support gets back to you!

Baby Tracker by Sprout
Info:
company: Med ART Studios
: https://medartstudios.zendesk.com/hc/en-us/sections/204995528-Sprout-Baby
: sprout-apps.com
Chat with our AI-based Ba Support
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Glitches issue

Glitches causing missing logged data

Fix: 1. Regularly save data: After entering data, make it a habit to save or confirm the entry before moving on to another section. This can help... ⇲
 
UI issue

Difficult to distinguish between sleep and feeding colors

Fix: 1. Change color settings: Check if the app allows you to customize colors for different activities. Go to the settings in the app and look f... ⇲

Inadequate data visualization options

Fix: 1. Use external tools: Export your data from the app (if possible) and use spreadsheet software like Excel or Google Sheets to create custom... ⇲

Home page redesign is not user-friendly

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the redesigned home page to understand where features are located. 2... ⇲

Difficult to read color scheme for totals

Fix: 1. Adjust display settings: Check your iPhone's display settings for options to increase contrast or change color settings that may improve... ⇲

No plot points in data charts

Fix: 1. Use external tools: Export your data (if possible) and use spreadsheet software to create custom charts with plot points. 2. Provide fee... ⇲
 
Customization issue

Limited customization for milestone entries

Fix: 1. Use notes: If customization options are limited, utilize the notes section to add additional details about milestones. This can help prov... ⇲

Limited room for notes in milestone section

Fix: 1. Use external notes: Consider keeping a separate note on your device or in a note-taking app to elaborate on milestones. 2. Prioritize ke... ⇲
 
Settings issue

No option to track mixed feedings

Fix: 1. Use notes: When logging feedings, add a note to specify that it was a mixed feeding. This can help keep track of your feeding methods. 2... ⇲
 
Syncing issue

Watch app does not sync data correctly

Fix: 1. Check Bluetooth connection: Ensure that your iPhone and watch are connected via Bluetooth. Go to Settings > Bluetooth on your iPhone to v... ⇲

Lack of on-demand sync for watch app

Fix: 1. Manually sync: If the app allows, look for a manual sync option in the settings of the watch app to ensure data is up-to-date. 2. Restar... ⇲
 
Search issue

Difficult to filter or scan memories quickly

Fix: 1. Use search function: If the app has a search feature, utilize it to quickly find specific memories or entries. 2. Organize entries: Cons... ⇲
 
Updates issue

New update complicates data tracking

Fix: 1. Review update notes: Check the update notes in the App Store to understand what changes were made and how to navigate the new features.... ⇲

Inconsistent data display after updates

Fix: 1. Restart the app: Close and reopen the app to refresh the data display. 2. Check for updates: Ensure you have the latest version of the a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.2%

Neutral
2.1%

~ from our NLP analysis of 30,546 combined software ratings.

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 Private Data Ba collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Yearly: $59.99 Premium Yearly
  2. Short Term Care: $29.99 Start tracking your baby
  3. Premium Weekly: $5.99 Premium Weekly
  4. Premium Monthly: $14.99 Premium Monthly
  5. Tube Feeding: $49.99 Unlock tube feeding tools and insights