fix problems on KEF Control [iphone]

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—— Run into issues on KEF Control? Get help pending when official support gets back to you!

KEF Control
Info:
company: GP Acoustics International Limited
: https://www.kef.com/pages/contact-us
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Freezing issue

KEF Control is unresponsive

Fix: 1. Force close the KEF Control app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off... ⇲

KEF Control freezes during use

Fix: 1. Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom) an... ⇲
 
Network issue

KEF Control cannot find speakers on the network

Fix: 1. Ensure that your KEF speakers are powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart your Wi-Fi router to refr... ⇲

KEF Control requires multiple attempts to connect

Fix: 1. Make sure your Wi-Fi signal is strong where the speakers are located. If the signal is weak, consider moving your router closer or using... ⇲

KEF Control drops connection mid-stream

Fix: 1. Ensure that your Wi-Fi connection is stable. You can test this by streaming content on another device. If the connection is unstable, con... ⇲

KEF Control struggles with AirPlay connectivity

Fix: 1. Ensure that both your iPhone and KEF speakers are on the same Wi-Fi network. 2. Restart your iPhone and the KEF speakers to refresh the c... ⇲

KEF Control requires manual network adjustments

Fix: 1. Check your router settings to ensure that it is configured correctly for your devices. Look for settings related to DHCP and IP address a... ⇲
 
Audio issue

KEF Control does not reflect speaker status accurately

Fix: 1. Restart the KEF speakers and the app to refresh the connection. Sometimes, a simple restart can resolve status display issues. 2. Check f... ⇲
 
Installation issue

KEF Control requires frequent reinstallation

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲
 
Battery issue

KEF Control drains phone battery excessively

Fix: 1. Check the app's background activity by going to Settings > Battery. If KEF Control is using a lot of battery, consider limiting its backg... ⇲
 
Compatibility issue

KEF Control does not support combined 2.4GHz and 5GHz networks

Fix: 1. If your router supports dual-band, consider creating separate SSIDs for the 2.4GHz and 5GHz networks. This allows you to connect your KEF... ⇲

KEF Control does not allow for high-resolution streaming

Fix: 1. Check the audio settings within the app to ensure that high-resolution streaming is enabled if available. 2. Ensure that your internet co... ⇲
 
Updates issue

KEF Control has outdated firmware

Fix: 1. Check for firmware updates for your KEF speakers through the KEF Control app or the KEF website. Keeping firmware updated can resolve man... ⇲
 
Customization issue

KEF Control lacks essential features for speaker management

Fix: 1. Explore the app settings thoroughly to ensure you are not missing any features. Sometimes, features are hidden in submenus. 2. Check the... ⇲
 
UI issue

KEF Control has poor user interface

Fix: 1. Familiarize yourself with the app layout and features. Sometimes, spending time exploring the app can help you find what you need more ea... ⇲
 
Login issue

KEF Control fails to log into streaming services

Fix: 1. Ensure that your internet connection is stable. A weak connection can prevent successful logins. 2. Double-check your login credentials f... ⇲
 
Performance issue

KEF Control is inconsistent in performance

Fix: 1. Regularly update the app and your iPhone's iOS to ensure you have the latest performance improvements. 2. Clear the app's cache and data... ⇲
 
Settings issue

KEF Control has missing values in settings

Fix: 1. Restart the app to see if the missing values reappear. Sometimes, a simple restart can refresh the app's data. 2. Check for updates to th... ⇲
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 what users are saying
Bad experience
94.0%

Good experience
3.9%

Neutral
2.2%

~ from our NLP analysis of 232 combined software ratings.

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 Private Data KEF Control collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics