fix problems on Line2 [iphone]

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—— Run into issues on Line2? Get help pending when official support gets back to you!

Line2 - Second Phone Number
Info:
company: J2 Web Services, Inc.
: https://help.line2.com
: www.line2.com
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Audio issue

Poor call quality

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. You can test this by browsing the web or streaming a v... ⇲

Cannot adjust keyboard volume independently

Fix: 1. Use the volume buttons: While in the app, use the physical volume buttons on the side of your iPhone to adjust the overall volume. 2. Che... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Line2 and ensure that notifications are enabled. 2. Check Do Not Disturb: M... ⇲

Missed call notifications delayed

Fix: 1. Check notification settings: Go to Settings > Notifications > Line2 and ensure notifications are enabled. 2. Restart the app: Close and r... ⇲
 
Messages issue

Messages fail to send

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app: Close and reopen Line2 to... ⇲

Text messages not delivered to non-Line2 users

Fix: 1. Inform contacts: Let your contacts know they need to use Line2 to reach you via text. 2. Use alternative messaging apps: Consider using o... ⇲

Messages blocked for containing certain words

Fix: 1. Rephrase your message: Try to reword your message to avoid using blocked words. 2. Check app settings: Look for any settings in Line2 tha... ⇲
 
Network issue

Calls drop frequently

Fix: 1. Check your network connection: Ensure you have a strong Wi-Fi or cellular signal. 2. Restart your iPhone: This can help reset your networ... ⇲

WIFI signal strength not displayed before call

Fix: 1. Check Wi-Fi settings: Ensure you are connected to a Wi-Fi network and that the signal is strong. 2. Restart your router: Sometimes, reset... ⇲

Random calls without ringing

Fix: 1. Check your ringer settings: Go to Settings > Sounds & Haptics and ensure the Ringer and Alerts volume is turned up. 2. Check Do Not Distu... ⇲

Calls sent to voicemail without ringing

Fix: 1. Check Do Not Disturb: Ensure Do Not Disturb is turned off in Settings > Do Not Disturb. 2. Check ringer settings: Go to Settings > Sounds... ⇲
 
UI issue

Dialed numbers not saved if unanswered

Fix: 1. Manually save numbers: After dialing, if the call is unanswered, manually save the number to your contacts. 2. Check app settings: Look f... ⇲

Long delay in acquiring dialing UI

Fix: 1. Restart the app: Close and reopen Line2 to refresh the dialing interface. 2. Check for updates: Ensure you have the latest version of Lin... ⇲
 
Support issue

Customer service response delays

Fix: 1. Check the app for FAQs: Look for a help or FAQ section within the Line2 app that may address your issue. 2. Use community forums: Search... ⇲
 
Account issue

Issues with porting numbers

Fix: 1. Double-check your information: Ensure that all the information you provided for porting your number is accurate and matches your current... ⇲

Difficult cancellation process

Fix: 1. Review cancellation policy: Check the Line2 website or app for cancellation instructions. 2. Document your cancellation request: Keep a r... ⇲
 
Compatibility issue

No support for Apple Watch

Fix: 1. Use your iPhone: For now, use Line2 on your iPhone for all calls and messages. 2. Check for updates: Keep an eye on future updates from L... ⇲
 
Video issue

No video support in messaging

Fix: 1. Use alternative apps: Consider using other messaging apps that support video messaging, such as WhatsApp or FaceTime. 2. Check for update... ⇲
 
Customization issue

Inability to change ringtones

Fix: 1. Check app settings: Look for any settings within Line2 that may allow you to change ringtones. 2. Use iPhone settings: Go to Settings > S... ⇲
 
Login issue

Line2 logs out unexpectedly

Fix: 1. Check for updates: Ensure you have the latest version of Line2 installed. 2. Restart your iPhone: This can help clear temporary issues. 3... ⇲
 
Security issue

Spam calls increase

Fix: 1. Use call blocking features: Check if Line2 has call blocking features and enable them. 2. Register with the National Do Not Call Registry... ⇲
 
Contacts issue

No separate contact list for business and personal

Fix: 1. Create separate groups: Use the contact grouping feature on your iPhone to create separate groups for business and personal contacts. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.7%

Bad experience
11.2%

Neutral
5.1%

~ from our NLP analysis of 18,518 combined software ratings.

 Switch to these Alternatives:
Second Line 2nd Phone Number
Text Number-Phone Text Message
2nd Phone Number: IM Calling
T-Mobile DIGITS
Spike - Email & Team Chat
Reach: Fast SMS Text and Email
Google Voice
VPN by Private Internet Access
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HMA Hotspot VPN & Proxy

 Private Data Line2 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Line2 Standard: $13.99 Add a new phone line to your iPhone, iPad, or iPod touch. Offers unlimited calling and texting with US/Canada numbers, voicemail, call forwarding, call waiting, caller ID, conferencing. Works over WiFi, 3G, and cellular voice networks.
  2. Mobile Starter Monthly: $15.99 One month of service
  3. Personal Unlimited Monthly: $9.99 One month of service
  4. Monthly subscription: $10.99 Monthly subscription
  5. Line2 Standard Mobile Monthly: $15.99 Line2 Standard Mobile - Monthly - $14.99
  6. Line2 - Annual: $134.99 Add a second phone line to your iOS devices.
  7. Mobile Starter Annual: $164.99 One year of service
  8. Mobile Starter Monthly: $17.99 One month of service
  9. auto-renewing annual standard: $114.99 auto-renewing annual standard
  10. Line2 Standard Mobile Annual: $164.99 Line2 Standard Mobile - Annual