fix problems on Hallmark+ [iphone]

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—— Run into issues on Hallmark+? Get help pending when official support gets back to you!

Hallmark+
Info:
company: Hallmark Labs, LLC
: https://care.hallmarkplus.com/s/
: www.hallmarkplus.com
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Slow issue

Slow loading times

Fix: Clear the app cache if the option is available in the app settings. This can help improve loading times by removing unnecessary data. OR... ⇲
 
Video issue

Inconsistent streaming quality

Fix: Check your internet speed using a speed test app. If your speed is low, consider switching to a different Wi-Fi network or moving closer to... ⇲

Closed captioning issues

Fix: Ensure that closed captioning is enabled in the app settings. Look for a 'Subtitles' or 'CC' option during playback. OR If captions are n... ⇲
 
UI issue

Difficult navigation controls

Fix: Familiarize yourself with the app layout by exploring the menus and options. Take note of where key features are located to improve your nav... ⇲

No easy way to continue watching

Fix: Check if there is a 'Continue Watching' section on the home screen or in your profile. If not, consider creating a manual watchlist to track... ⇲

Clunky interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate more smoothly over time.... ⇲
 
Syncing issue

Watchlist items disappear

Fix: Ensure you are logged into the same account where you added the items. Sometimes, logging into a different account can cause your watchlist... ⇲

Inability to track watched movies across platforms

Fix: Manually keep a list of watched movies in a notes app or a dedicated tracking app to help you remember what you've seen. OR Check if the... ⇲
 
Content issue

Limited content availability

Fix: Explore the app regularly for new content updates. Content availability can change, and new titles may be added frequently. OR Consider s... ⇲

No recent or current titles

Fix: Check the app's 'New Releases' or 'Featured' section to find the latest titles. Sometimes, they may not be prominently displayed on the main... ⇲

Limited access to popular series

Fix: Regularly check the app for updates on available content. Popular series may rotate in and out of availability. OR Consider exploring oth... ⇲
 
Search issue

Search function is ineffective

Fix: Try using different keywords or phrases when searching. Sometimes, using the exact title or a specific actor's name can yield better results... ⇲
 
Downloads issue

No option to remove expired downloads

Fix: Check the downloads section of the app for any options to manage or delete downloaded content. If there is no option, you may need to delete... ⇲
 
Freezing issue

Hallmark+ freezes when pausing or rewinding

Fix: Try clearing the app cache if the option is available. This can help resolve freezing issues by removing unnecessary data. OR Ensure your... ⇲
 
Compatibility issue

No picture-in-picture support

Fix: Check if your iPhone supports picture-in-picture mode. This feature is available on iPhone models running iOS 14 and later. If your device s... ⇲
 
Network issue

Randomly drops users from movies

Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to drop you from streaming. OR Try restarting... ⇲
 
Battery issue

Battery drain issues

Fix: Reduce the screen brightness while using the app, as high brightness can drain battery life quickly. You can adjust this in Settings > Displ... ⇲
 
Customization issue

No alphabetical list of movies

Fix: Use the search function to find specific titles instead of browsing through a list. This can save time if you are looking for something spec... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.8%

Bad experience
12.5%

Neutral
3.7%

~ from our NLP analysis of 11,369 combined software ratings.

 Switch to these Alternatives:
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 Private Data Hallmark+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $7.99 7-Day Free Trial
  2. Annual: $79.99 7-Day Free Trial
  3. Feeln: $7.99 Feeln is a movie subscription service showing films that entertain, inspire and delight audiences of all ages. Subscribers can enjoy a broad range of movies, including Hollywood blockbusters, critically acclaimed Oscar winners, and classic favorites.
  4. Hallmark Movies Now (Monthly): $7.99 Monthly subscription with 30 day free trial
  5. Feeln: $79.99 Feeln is a movie subscription service showing films that entertain, inspire and delight audiences of all ages. Subscribers can enjoy a broad range of movies, including Hollywood blockbusters, critically acclaimed Oscar winners, and classic favorites.
  6. Hallmark Movies Now (Annual): $79.99 Annual subscription with 30 day free trial
  7. Monthly Subscription: $7.99 30 day subscription automatically renews
  8. Annual subscription: $79.99 Annual subscription that automatically renews