fix problems on Dockwa [iphone]

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—— Run into issues on Dockwa? Get help pending when official support gets back to you!

Dockwa
Info:
company: Dockwa, Inc.
: https://mayday.dockwa.com/en
: dockwa.com
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Syncing issue

Dockwa does not populate calendar with reservations

Fix: Ensure that your app permissions are set to allow calendar access. Go to your iPhone settings, find Dockwa, and check if calendar access is... ⇲
 
Login issue

Difficult login process

Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password' feature to receive a reset link via email. OR Ensure... ⇲
 
Search issue

Inability to search by marina name directly

Fix: Use the map feature to visually locate marinas. Zoom in on the area you are interested in and tap on marinas to see their details. OR Che... ⇲
 
Customization issue

Lack of depth information for slips

Fix: Consult the marina's website or contact them directly for detailed slip information, as the app may not have comprehensive data. OR Look... ⇲

No filter for height clearance

Fix: Use the general search feature to look for marinas that specifically mention height clearance in their descriptions or details. OR Create... ⇲

No option for anchorage ratings

Fix: Look for user-generated content or forums where boaters share their experiences and ratings for different anchorages. OR Keep a personal... ⇲
 
UI issue

Dockwa adds extra step to reservation process

Fix: Familiarize yourself with the reservation process by reviewing any available tutorials or help sections within the app to streamline your ex... ⇲

User interface can be confusing

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion. OR Check fo... ⇲
 
Compatibility issue

Limited marina availability compared to direct calls

Fix: Cross-check availability by calling marinas directly if you find discrepancies in the app. This can help confirm real-time availability. O... ⇲
 
Registration issue

Error messages when submitting membership information

Fix: Double-check all entered information for accuracy, ensuring there are no typos or formatting issues that could cause errors. OR Try clear... ⇲
 
Bugs issue

Inconsistent marina availability data

Fix: Keep a personal log of your reservations and availability checks to identify patterns or specific marinas that frequently have discrepancies... ⇲
 
Freezing issue

Dockwa freezes or crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Dockwa, and check for updates. OR Restart your iPh... ⇲
 
Support issue

Poor customer support response times

Fix: Utilize any available FAQs or help sections within the app to find answers to common questions without needing to contact support. OR Con... ⇲
 
Updates issue

Lack of real-time updates on reservations

Fix: Regularly refresh the app to check for updates on your reservations, especially if you are expecting changes. OR Set reminders to check b... ⇲
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 what users are saying
Good experience
97.4%

Neutral
1.4%

Bad experience
1.2%

~ from our NLP analysis of 26,423 combined software ratings.

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 Private Data Dockwa collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics