fix problems on Learning Genie [iphone]

—— Run into issues on Learning Genie ? Get help pending when official support gets back to you!

Learning Genie for Parents

Info:

company: Learning Genie Inc

: http://www.learning-genie.com

: www.learning-genie.com

Chat with our AI-based Learning Genie Support

🛠️ Common Learning Genie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Learning Genie is slow and buggy

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Learning Genie and tap on it. If there's an option to... ⇲

No option to opt out of daily emails

Fix: 1. Check email settings: Open the app, go to Settings or Account settings, and look for email preferences. If there's no option to opt out,... ⇲

Messages issue

No way to see who wrote messages

Fix: 1. Check for updates: Sometimes, features are added in updates. Ensure your app is updated to the latest version. OR 2. Use a workaround:... ⇲

No read receipt for messages

Fix: 1. Use follow-up messages: If you need confirmation that a message was received, consider sending a follow-up message asking for acknowledgm... ⇲

Customization issue

No commenting option on posts

Fix: 1. Use direct messaging: Encourage users to send direct messages to the poster for feedback or comments until a commenting feature is implem... ⇲

Crashes issue

Learning Genie crashes during typing

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Hold the power button and slide to power off, then turn it back... ⇲

Intermittently stops working

Fix: 1. Check for device storage: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary f... ⇲

Learning Genie crashes and doesn't load frequently

Fix: 1. Update the app: Ensure you are using the latest version of Learning Genie, as updates often fix stability issues. OR 2. Free up device... ⇲

Bugs issue

Inaccurate completion status for assignments

Fix: 1. Manually track assignments: Keep a separate log of assignments completed to cross-check with the app until the issue is resolved. OR 2... ⇲

UI issue

Tedious data entry process

Fix: 1. Use templates: If the app allows, create templates for frequently entered data to save time. OR 2. Voice input: If available, use voic... ⇲

Pixelated photos for icons or banners

Fix: 1. Check image quality: Ensure that the images you are uploading are of high resolution. Use a photo editing app to enhance image quality be... ⇲

No visible division between days

Fix: 1. Use headings: When posting updates, manually include the date as a heading to create a visual separation until the feature is added. OR... ⇲

Freezing issue

Learning Genie freezes when saving videos

Fix: 1. Free up storage: Ensure you have enough storage space on your device. Delete unused apps or files to create space. OR 2. Try saving in... ⇲

Frequent login issues

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or website. OR 2. Clear app data: Go... ⇲

Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > Learning Genie and ensure notifications are enabled. Also, check in-app set... ⇲

Updates issue

No chronological sorting of updates

Fix: 1. Manually track updates: Keep a separate log of updates in chronological order until the feature is added. OR ⇲

Uploads issue

Unable to save shared videos

Fix: 1. Check permissions: Ensure that the app has permission to access your photos and videos. Go to Settings > Privacy > Photos and check Learn... ⇲

Account issue