fix problems on Aeries [iphone]

—— Run into issues on Aeries ? Get help pending when official support gets back to you!

Aeries Mobile Portal

Info:

company: Aeries Software, Inc

: http://apps.aeries.com/mobile-portal/

: www.aeries.com

Chat with our AI-based Aeries Support

🛠️ Common Aeries Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to calculate mock grades

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may add this functionality. 2. Use Manual Calculation: If th... ⇲

18% of users had this problem

Inaccurate grade display

Fix: 1. Refresh Data: Try logging out and logging back in to refresh your data. 2. Check for Updates: Ensure you have the latest version of the a... ⇲

16% of users had this problem

UI issue

Unintuitive user interface

Fix: 1. Explore Settings: Go to the app settings to customize your experience. Familiarize yourself with the layout and available features. 2. Us... ⇲

Difficult navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. 2. Use Search Function: If availabl... ⇲

Poor color coding and visual design

Fix: 1. Adjust Display Settings: Check if the app has any settings to adjust color themes or display options. 2. Provide Feedback: Share your exp... ⇲

Redundant information displayed

Fix: 1. Customize Display Settings: Check if the app allows you to customize what information is displayed. 2. Provide Feedback: Share your exper... ⇲

Aeries does not stay signed in

Fix: 1. Check Settings: Go to Settings > Aeries and ensure that 'Stay Signed In' is enabled if available. 2. Update the App: Make sure you have t... ⇲

Unable to log in

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲

Face ID login fails

Fix: 1. Check Face ID Settings: Go to Settings > Face ID & Passcode and ensure that Aeries is enabled for Face ID. 2. Reset Face ID: If it still... ⇲

JSON errors during login

Fix: 1. Clear App Cache: Offload the app to clear any cached data that may be causing JSON errors. 2. Check Internet Connection: Ensure you have... ⇲

Crashes issue

Aeries frequently crashes

Fix: 1. Update the App: Go to the App Store, search for Aeries, and check if there is an update available. If so, update the app as updates often... ⇲

Messages issue

Error messages upon opening

Fix: 1. Restart the App: Close the app completely by swiping it away in the app switcher, then reopen it. 2. Reinstall the App: If the error pers... ⇲

Loading issue

Slow loading times

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Aeries and select 'Offload App' to clear cache. 2. Check Internet Speed: Run... ⇲

Bugs issue

Cannot edit grades properly

Fix: 1. Check Permissions: Ensure you have the necessary permissions to edit grades. If you are a student, you may not have editing rights. 2. Re... ⇲

Frequent bugs and glitches

Fix: 1. Update the App: Ensure you are using the latest version of Aeries, as updates often fix bugs. 2. Clear Cache: Offload the app to clear an... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure Updates: Make sure Aeries is updated on all devices to the latest version. 2. Check Device Compatibility: Verify that all devices... ⇲

Updates issue

Limited functionality compared to previous app

Fix: 1. Explore All Features: Take time to explore the app thoroughly, as some features may be hidden or relocated. 2. Check for Updates: Ensure... ⇲

Account issue

Password expiration issues

Fix: 1. Change Password Regularly: Set reminders to change your password before it expires. 2. Use Password Manager: Consider using a password ma... ⇲

Notifications issue

Missing notifications for grade updates

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Aeries and ensure notifications are enabled. 2. Update the App: Ensure you... ⇲

Installation issue

Requires frequent reinstallation

Fix: 1. Clear Cache: Offload the app to clear any cached data that may be causing issues. 2. Check Storage Space: Ensure your device has enough s... ⇲