fix problems on Wayback [iphone]

—— Run into issues on Wayback? Get help pending when official support gets back to you!

Wayback

Info:

company: Jake's Franchising LLC

: https://waybackburgers.com/contact-us/

: waybackburgers.com

Chat with our AI-based Wayback Support

🛠️ Common Wayback Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Order not received by the restaurant

Fix: Check your internet connection to ensure that the order was sent successfully. If the connection is unstable, try placing the order again af... ⇲

Inability to edit or cancel orders

Fix: Before placing an order, double-check all details. If you need to make changes after placing the order, contact the restaurant directly via... ⇲

Payments issue

Lack of Apple Pay option

Fix: Consider linking a debit or credit card directly to the app if Apple Pay is not available. This will allow you to make payments without need... ⇲

Credit card information required to place orders

Fix: If you are uncomfortable entering your credit card information, consider using a prepaid card or a virtual card for online transactions. O... ⇲

UI issue

Confusing interface for selecting toppings

Fix: Take your time to explore the interface. If you find it confusing, try to familiarize yourself with the layout by practicing with a test ord... ⇲

Inconsistent placement of menu items

Fix: Make a note of where your favorite items are located in the app. This can help you navigate more quickly in the future, even if the layout c... ⇲

Difficulties with modifying previous orders

Fix: Keep a record of your previous orders in a notes app or document. This can help you remember what you ordered and make it easier to recreate... ⇲

Poor navigation for building custom orders

Fix: Familiarize yourself with the custom order process by practicing with a test order. This can help you understand the navigation better. OR... ⇲

Slow issue

Slow service at kiosks

Fix: If you encounter slow service, consider using the app to place your order ahead of time to minimize wait times at the kiosk. OR If possib... ⇲

Long wait times for curbside pickup

Fix: When placing your order, specify a pickup time that is slightly earlier than your actual arrival time to account for any delays. OR Call... ⇲

Crashes issue

Wayback crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app cont... ⇲

Rewards system login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Customization issue

No alternative rewards for vegetarians

Fix: Consider reaching out to the restaurant directly to inquire about vegetarian options in their rewards program. They may have unadvertised op... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.0%

Neutral

1.8%

~ from our NLP analysis of 12,657 combined software ratings.

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Private Data Wayback collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics