fix problems on [iphone]

—— Run into issues on ? Get help pending when official support gets back to you!

Mobile for Jira

Info:

company: Infosysta DWC LLC

: https://css.infosysta.com/servicedesk/customer/portal/14

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🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > Mobile for Jira and look for an option to clear cache or data. This can help improve loading times by r... ⇲

Offline issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you download any critical information or documents you may need. Check if the app a... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Mobile for Jira, as updates often include bug fixes that can resolve crashing... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Mobile for Jira website for FAQs, user guides, and forums where you can find solutions to common issu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Mobile for Jira and ensure that notifications are enabled. Adjust the setti... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. If your device is outdated, consider upgrading... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your dashboard: If the app allows, customize your dashboard to show only the most relevant information. Remove widgets or secti... ⇲

Customization issue

lack of customization options

Fix: 1. Use available settings: Explore the app’s settings to see if there are any customization options available that you may not have noticed.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Mobile for Jira to save battery life.... ⇲