fix problems on Osmo Reading Adventure [iphone]

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—— Run into issues on Osmo Reading Adventure? Get help pending when official support gets back to you!

Osmo Reading Adventure
Info:
company: Tangible Play
: http://www.playosmo.com
: www.playosmo.com
Chat with our AI-based Osmo Reading Adventure Support
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Bugs issue

Voice recognition is inaccurate

Fix: Ensure that you are in a quiet environment when using the voice recognition feature. Background noise can significantly affect accuracy. Try... ⇲

Inability to track progress

Fix: Check if there is a progress tracking feature in the app settings. Sometimes, this feature may need to be enabled manually. Look for options... ⇲

Books are not decodeable

Fix: Ensure that you are using the correct version of the books that are compatible with the app. Refer to the app's documentation for a list of... ⇲

Requires excessive movement of books

Fix: Try to stabilize the books on a flat surface to minimize movement. Use a book stand or hold the book steady with one hand while using the ot... ⇲

Lack of systematic instruction

Fix: Look for any tutorial or help section within the app. Many apps include guided instructions or tips for new users that can help you understa... ⇲

Osmo Reading Adventure fails to recognize sounds

Fix: Check the microphone settings on your device. Go to 'Settings' > 'Privacy' > 'Microphone' and ensure that the app has permission to access t... ⇲
 
Crashes issue

Osmo Reading Adventure crashes during setup

Fix: Restart your device. Sometimes, a simple restart can resolve temporary glitches that cause apps to crash. Hold down the power button and sli... ⇲

Osmo Reading Adventure crashes before accessing content

Fix: Ensure that your device has enough storage space available. Go to 'Settings' > 'General' > 'iPhone Storage' and check if you need to free up... ⇲
 
Support issue

No troubleshooting support available

Fix: Check the app's FAQ section or user guide, if available. Many common issues are addressed in these resources, which can provide immediate so... ⇲

Customer service is unresponsive

Fix: Try reaching out through different channels. If you have been using email, consider checking if the company has a social media presence or a... ⇲
 
Compatibility issue

Osmo Reading Adventure is not compatible with devices

Fix: Check the app's compatibility requirements in the App Store description. Ensure your device meets the minimum requirements, including iOS ve... ⇲
 
Customization issue

No way to manually input book titles

Fix: Check if there is an option in the app settings to add or manage book titles. Some apps have hidden features that allow for manual entry.... ⇲
 
Updates issue

Osmo Reading Adventure functionality issues after updates

Fix: After an update, try restarting the app. Close it completely and then reopen it to see if functionality improves. OR If issues persist, c... ⇲
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 what users are saying
Bad experience
60.7%

Good experience
35.7%

Neutral
3.6%

~ from our NLP analysis of 28 combined software ratings.

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 Private Data Osmo Reading Adventure collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics