fix problems on The Athletic [iphone]

​

—— Run into issues on The Athletic? Get help pending when official support gets back to you!

The Athletic: Sports News
Info:
company: The New York Times Company
: https://theathletic.com/support
: theathletic.com
Chat with our AI-based The Athletic Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

The Athletic kicks back to home page when switching filters

Fix: 1. Clear the app cache: Go to the app settings and look for an option to clear cache or data. This can help resolve issues with the app's pe... ⇲
 
Ads issue

Ads are irrelevant and intrusive

Fix: 1. Check for an ad-free subscription option: Some apps offer a premium version that removes ads. Look in the app settings or subscription op... ⇲
 
Notifications issue

Notifications for unwanted content

Fix: 1. Adjust notification settings: Go to the app settings and look for 'Notifications'. Here, you can customize which notifications you want t... ⇲

Too many notifications despite settings

Fix: 1. Double-check notification settings: Go to the app settings and ensure that your preferences are correctly set. Sometimes, changes may not... ⇲
 
Compatibility issue

Podcast player lacks CarPlay support

Fix: 1. Use an alternative method to play podcasts: You can manually connect your iPhone to your car via Bluetooth and play the podcast through t... ⇲
 
Search issue

Difficult to find major sports stories

Fix: 1. Use the search function: Tap on the search icon and enter keywords related to the major sports stories you are looking for. This can help... ⇲
 
UI issue

User interface feels clunky

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation better. This can help you feel m... ⇲

Inconsistent article formatting

Fix: 1. Refresh the app: Sometimes, simply closing and reopening the app can resolve formatting issues caused by temporary glitches. OR 2. Rep... ⇲
 
Support issue

No technical support response

Fix: 1. Check the app's help or FAQ section: Many apps have a built-in help section that can provide answers to common issues without needing dir... ⇲
 
Account issue

Issues with account access

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' option on the login screen to reset your password an... ⇲
 
Content issue

Lack of coverage for recent games

Fix: 1. Check the app's schedule or calendar feature: Some sports news apps have a section dedicated to upcoming games and recent results. Look f... ⇲

Writers using unnecessary personal opinions

Fix: 1. Focus on objective articles: When browsing, look for articles labeled as analysis or news rather than opinion pieces to avoid personal op... ⇲
 
Customization issue

No option to reorder following threads

Fix: 1. Use the search function: If you are looking for specific threads, use the search feature to find them quickly instead of scrolling throug... ⇲
 
Settings issue

No ability to delete podcasts easily

Fix: 1. Check the podcast settings: Look for an option within the podcast section of the app that allows you to manage or delete episodes. This i... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.8%

Bad experience
2.1%

Neutral
1.2%

~ from our NLP analysis of 228,951 combined software ratings.

 Switch to these Alternatives:
SNY: Stream Live NY Sports
Fantrax Fantasy Sports
Fantasy Football My Playbook
MiLB
The Open
MSG+
USGA
PGA Championships Official App
Fantasy Football Draft Wizard
Barstool Sports

 Private Data The Athletic collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. The Athletic Annual Subscription: $99.99 A subscription to view unlimited The Athletic content.
  2. Monthly: $7.99 Subscription
  3. The Athletic Monthly Plan: $7.99 Unlimited access to The Athletic
  4. Annual: $71.99 7-Day Free Trial
  5. The Athletic Monthly Subscription: $9.99 A subscription to view unlimited The Athletic content.
  6. The Athletic Subscription: $71.99 Annual subscription to The Athletic.
  7. The Athletic Subscription - Monthly: $7.99 A subscription view unlimited The Athletic content.
  8. Annual: $23.99 7-Day Free Trial
  9. The Athletic Subscription: $99.99 Annual subscription to The Athletic.
  10. Annual: $71.99 70% off