fix problems on Criminal Case [iphone]

—— Run into issues on Criminal Case? Get help pending when official support gets back to you!

Criminal Case

Info:

company: Pretty Simple

: https://help.prettysimplegames.com

: www.prettysimplegames.com

Chat with our AI-based Criminal Case Support

🛠️ Common Criminal Case Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Criminal Case crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Hold down the power button and slide to power off. Wait a few s... ⇲

Energy system limits gameplay

Fix: 1. Manage your energy wisely: Only play levels that you are confident you can complete to avoid wasting energy. 2. Use energy boosts: If ava... ⇲

Ads issue

Ads disrupt game flow

Fix: 1. Mute ads: If the ads have sound, you can mute your device to minimize disruption while watching them. 2. Use airplane mode: Before starti... ⇲

Unresponsive ads causing app restarts

Fix: 1. Clear app cache: Offload the app from iPhone Storage and reinstall it to clear any cache that may be causing issues. 2. Restart your devi... ⇲

Updates issue

Progress does not carry over between versions

Fix: 1. Check for updates: Ensure you are using the latest version of the app. Sometimes, progress issues are resolved in updates. 2. Backup your... ⇲

Missing energy messages after updates

Fix: 1. Restart the app: Close the app completely and restart it to see if the messages reappear. 2. Check for updates: Ensure you have the lates... ⇲

Bugs issue

Daily bonuses and rewards are inconsistent

Fix: 1. Log in daily: Make sure to log in every day to claim your bonuses, as missing a day can reset your streak. 2. Check notifications: Ensure... ⇲

Translation issues with object names

Fix: 1. Use context clues: If object names are unclear, use the context of the scene to identify them. 2. Check for updates: Ensure the app is up... ⇲

Slow issue

Long wait times for lab results

Fix: 1. Plan your gameplay: Start lab results before taking a break from the game, so they are ready when you return. 2. Use energy wisely: Focus... ⇲

Gameplay issue

Difficulty in gaining stars

Fix: 1. Focus on completing levels perfectly: Aim to find all objects and complete levels without hints to earn more stars. 2. Replay levels: Rep... ⇲

Inability to save energy when leveling up

Fix: 1. Use energy before leveling up: Make sure to use your energy before you level up to avoid losing it. 2. Plan your gameplay: Try to complet... ⇲

Syncing issue

Issues with syncing to Facebook

Fix: 1. Reconnect Facebook: Go to the app settings and disconnect then reconnect your Facebook account to refresh the sync. 2. Check Facebook per... ⇲

Payments issue

High cost for in-app purchases

Fix: 1. Set a budget: Determine how much you are willing to spend on in-app purchases and stick to it. 2. Look for sales: Keep an eye out for any... ⇲

Glitches issue

Glitches with pet trophies

Fix: 1. Restart the app: Close and reopen the app to see if the glitch resolves itself. 2. Check for updates: Ensure you have the latest version... ⇲

Support issue

Lack of community engagement options

Fix: 1. Join online forums: Participate in online forums or social media groups dedicated to Criminal Case to engage with other players. 2. Share... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.5%

Bad experience

5.4%

Neutral

3.0%

~ from our NLP analysis of 34,685 combined software ratings.

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Private Data Criminal Case collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Instant Access: $0.99 Instant Access to the next case.
Instant Analysis: $0.99 Use Instant Analysis to get the results immediately!
Instant Analysis: $1.99 Use Instant Analysis to get the results immediately!
Instant Analysis: $2.99 Use Instant Analysis to get the results immediately!
1 Burger: $4.99 Use Energy to investigate crime scenes!
Pizza: $2.99 Use Energy to investigate crime scenes!
Ham: $0.99 Feed your dog ham to increase its loyalty!
1 Complete Meal: $3.99 Use Energy to investigate crime scenes!
2 Burgers + 1 Free Orange Juice: $9.99 Use Energy to investigate crime scenes!
Pizza: $2.99 Use Energy to investigate crime scenes!