fix problems on The Secret Society [iphone]

—— Run into issues on The Secret Society? Get help pending when official support gets back to you!

The Secret Society: Mystery

Info:

company: G5 Entertainment AB

: https://support.g5.com/hc/en-us/articles/115005734569-The-Secret-Society-Hidden-Mystery

: www.g5.com

Chat with our AI-based The Secret Society Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Frequent pop-up ads

Fix: Consider using 'Airplane Mode' on your iPhone while playing the game. This will disable all internet connectivity, preventing ads from loadi... »»

Difficult to earn rewards

Fix: Focus on completing daily challenges and events, as these often provide better rewards. Check the game’s calendar for special events that ma... »»

Crashes issue

Game crashes when collecting gifts

Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. Keeping... »»

Loading issue

Slow loading times

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPh... »»

Bugs issue

Glitches and bugs after updates

Fix: After an update, restart your iPhone. This can help clear temporary files and refresh the app's performance. Press and hold the power button... »»

Gameplay issue

Limited energy resources

Fix: Monitor your energy usage and plan your gameplay around energy regeneration. Play during times when you can take breaks to allow energy to r... »»

Difficult puzzles with small objects

Fix: Adjust your device's display settings. Go to 'Settings' > 'Display & Brightness' and increase the text size or enable 'Zoom' to make small o... »»

Frustrating gifting system

Fix: Review the gifting mechanics in the game. Sometimes, gifts can only be sent during specific events or require certain conditions to be met.... »»

Overly challenging special events

Fix: Focus on completing easier tasks within the event to earn rewards without getting stuck. Sometimes, prioritizing smaller goals can lead to o... »»

Unclear game objectives

Fix: Refer to the game’s tutorial or help section for guidance on objectives. Many games provide a walkthrough or tips for new players. OR Eng... »»

Limited options for free play

Fix: Participate in daily challenges and events that offer free rewards. These can provide additional resources without needing to spend money.... »»

Network issue

Inability to connect with friends

Fix: Check your game settings to ensure that social features are enabled. Look for options to link your game to social media accounts or invite f... »»

Payments issue

High cost of in-app purchases

Fix: Set a budget for in-app purchases and stick to it. Look for sales or discounts that may occur during special events or holidays to maximize... »»

Syncing issue

Loss of progress and items

Fix: Regularly back up your game data through iCloud or the game’s own backup feature if available. This can help restore your progress in case o... »»

Support issue

Unresponsive customer support

Fix: Check the game’s FAQ or help section for common issues and solutions. Many times, players can find answers without needing to contact suppor... »»

Updates issue

Frequent changes to game mechanics

Fix: Stay updated with the game’s patch notes or announcements. Understanding the changes can help you adapt your gameplay strategy accordingly.... »»

Changes to previously earned rewards

Fix: Keep track of your rewards and any changes through screenshots or notes. This can help you understand what has changed and how to adapt your... »»

Search issue

Difficulty in finding specific items

Fix: Use the in-game search feature if available. This can help you locate items more quickly without having to search manually. OR Familiariz... »»

Ads issue

Excessive invitations to join other games

Fix: Adjust your game settings to limit notifications. Go to 'Settings' > 'Notifications' and customize how the game interacts with your device.... »»

Performance issue

Inconsistent game performance

Fix: Close other applications running in the background to free up memory. This can improve the game’s performance significantly. OR Consider... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.9%

Neutral

13.0%

Bad experience

6.1%

~ from our NLP analysis of 39,003 combined software ratings.

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Private Data The Secret Society collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Tray of Crystals: $4.99 Boost your fun with a Tray of Crystals!
Handful of Crystals: $1.99 Get yourself going with a Handful of Crystals
Case of Crystals: $19.99 Take it up a notch with a Case of Crystals!
Platter of Crystals: $9.99 Grow your stash with a Platter of Сrystals!
Hyper Deal: $9.99 Hyper Deal
Special Deal: $19.99 Special Deal
Superior Deal: $0.99 Superior Deal
Super Deal: $4.99 Super Deal
Special offer: $0.99 Special Offer
Trunk of Crystals: $49.99 Reward yourself with a Trunk of Сrystals!