A. First, ensure that you have a stable internet connection. If the app is unable to connect to the network, it may prevent withdrawals or swaps. If the issue persists, try logging out of your account and logging back in. This can sometimes reset any temporary errors that are preventing transactions.

B. If you are still unable to withdraw or swap, check the app for any notifications or alerts regarding maintenance or issues with specific coins. Sometimes, certain features may be temporarily disabled due to network issues.