fix problems on Going [iphone]

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—— Run into issues on Going? Get help pending when official support gets back to you!

Going: Find Flight Deals
Info:
company: Scott's Cheap Flights, Inc. DBA Going
: https://help.going.com
: www.going.com
Chat with our AI-based Going Support
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Compatibility issue

Limited flight deal details compared to website

Fix: 1. Use the website for detailed information: If the app lacks details, consider using the website for a more comprehensive view of flight de... ⇲

Inconsistent deal availability between app and website

Fix: 1. Use the website for confirmation: If you find a deal on the app, check the website to confirm its availability before making any decision... ⇲
 
Customization issue

No customization options for filters

Fix: 1. Check for app updates: Go to the App Store, tap on your profile icon, and scroll to see if 'Going' has an update. Developers may add cust... ⇲

Lack of business class filtering

Fix: 1. Use the website for business class options: If the app does not support this filter, check the website for more comprehensive filtering o... ⇲
 
UI issue

Back button does not save place

Fix: 1. Use bookmarks: If available, bookmark your current search or flight deal to easily return to it later instead of relying on the back butt... ⇲
 
Login issue

Going does not stay signed in

Fix: 1. Check your iPhone settings: Go to Settings > Passwords & Accounts and ensure that your account settings allow the app to remember your lo... ⇲
 
Bugs issue

Buggy filter functionality

Fix: 1. Reset filters: Clear all filters and start fresh to see if the issue resolves. Sometimes, filters can conflict with each other. OR 2.... ⇲
 
Loading issue

Going opens to a loading screen

Fix: 1. Force close and reopen the app: As mentioned earlier, double-tap the Home button or swipe up to close the app, then reopen it. OR 2. C... ⇲
 
Notifications issue

Notifications lead to loading issues

Fix: 1. Disable notifications: Go to Settings > Notifications > 'Going' and turn off notifications to prevent loading issues when tapping on them... ⇲

Repeated alerts for the same deals

Fix: 1. Adjust notification settings: Go to Settings > Notifications > 'Going' and customize how often you receive alerts or turn them off if the... ⇲
 
Payments issue

Inability to access premium features despite payment

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your access to premium features. OR 2.... ⇲
 
Crashes issue

Going crashes or shows error messages

Fix: 1. Update the app: Go to the App Store and check for updates. Developers often release fixes for crashes in newer versions. OR 2. Restart... ⇲
 
Search issue

Limited search results compared to web version

Fix: 1. Use the website for comprehensive searches: If the app is limited, use the website for a broader range of search results until the app im... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
5.6%

Neutral
2.1%

~ from our NLP analysis of 2,048 combined software ratings.

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 Private Data Going collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium - Annual $49: $49.00 Premium subscription
  2. Elite - Annual $199: $199.00 Elite subscription