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MobileVOIP international calls
Info:
company: SolarisSystems
: http://www.mobilevoip.com/support/
: www.mobilevoip.com
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Account issue

Difficulties signing up and account issues

Fix: 1. Clear app cache: Go to your iPhone settings, find MobileVOIP, and clear the app cache if the option is available. This can help resolve s... ⇲
 
Audio issue

Caller ID issues

Fix: 1. Check app settings: Open the MobileVOIP app, go to settings, and ensure that Caller ID is enabled. 2. Update your contact list: Make sur... ⇲

Poor call quality

Fix: 1. Test your internet speed: Use a speed test app to check your internet speed. Ideally, you should have at least 1 Mbps for VoIP calls. 2.... ⇲

Echoing during calls

Fix: 1. Use headphones: Using headphones can help eliminate echoing by reducing feedback from the speaker to the microphone. 2. Adjust volume: L... ⇲
 
Payments issue

No option to purchase credit within the app

Fix: 1. Use the website: Visit the MobileVOIP website to purchase credit directly from there. 2. Check for third-party options: Look for authori... ⇲

High rates compared to competitors

Fix: 1. Compare rates: Research and compare rates of other VoIP services to see if they offer better deals for your calling needs. 2. Look for p... ⇲

Inconvenient payment process

Fix: 1. Use alternative payment methods: If the app offers multiple payment options, try using a different method (like PayPal or credit card) th... ⇲

Rising call rates without service improvement

Fix: 1. Monitor usage: Keep track of your calling habits and consider switching to a different service if rates continue to rise without improvem... ⇲
 
Network issue

Inability to make calls without WiFi

Fix: 1. Use mobile data: Ensure that your mobile data is enabled and that you have a sufficient data plan to make calls without Wi-Fi. 2. Downlo... ⇲

Inconsistent connection quality

Fix: 1. Test different networks: Try making calls on different Wi-Fi networks or using mobile data to see if connection quality improves. 2. Res... ⇲
 
Security issue

Account hacking and security issues

Fix: 1. Change your password: Immediately change your account password to something strong and unique. 2. Enable two-factor authentication: If a... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS, as updates can fix bugs that cause app crashes. 2. Free up storage:... ⇲
 
Support issue

No customer support available

Fix: 1. Check FAQs: Look for a FAQ section on the MobileVOIP website that may address common issues. 2. Use community forums: Search for user fo... ⇲
 
Compatibility issue

Limited functionality for international calls

Fix: 1. Research alternatives: Look for other VoIP services that specialize in international calls and offer better functionality. 2. Check app... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
5.8%

Neutral
2.6%

~ from our NLP analysis of 12,837 combined software ratings.

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iTel Mobile Dialer.

 Private Data collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics