fix problems on Therap [iphone]

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Therap
Info:
company: Therap Services, LLC
: https://www.therapservices.net/
: www.therapservices.net
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UI issue

Words and tabs overlap

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or enable 'Larger Text' to... ⇲
 
Bugs issue

Incorrect locator information

Fix: Ensure that location services are enabled for the Therap app. Go to Settings > Privacy > Location Services, find Therap, and set it to 'Whil... ⇲

Inability to edit submitted forms

Fix: Check if there is an option in the app settings to enable editing of submitted forms. If not, consider keeping a separate draft or note of t... ⇲

Jumbled data entry

Fix: Try uninstalling and reinstalling the app to reset any corrupted data or settings that may be causing the jumbled entries. OR If the issu... ⇲
 
Freezing issue

Therap freezes when entering data

Fix: Clear the app's cache by going to the app settings and looking for an option to clear cache or data. If this option is not available, try re... ⇲
 
Network issue

Server connection issues

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can also try toggli... ⇲
 
Customization issue

Manual time entry for medications

Fix: Check if there is an option in the app settings to enable automatic time entry for medications. If not, consider creating a template for med... ⇲

Automatic time input instead of selection

Fix: Check the app settings for any options related to time entry. If automatic time input is not desired, look for a toggle to switch to manual... ⇲
 
Privacy issue

Location tracking errors

Fix: Ensure that the app has the necessary permissions to access your location. Go to Settings > Privacy > Location Services and ensure that Ther... ⇲
 
Slow issue

Slow login process

Fix: Clear the app's cache or data if possible, or uninstall and reinstall the app to see if that improves the login speed. Also, ensure that you... ⇲
 
Login issue

Re-login required frequently

Fix: Check the app settings for any session timeout settings and adjust them if possible. If the app does not allow this, ensure that you are usi... ⇲

Therap redirects to browser for sign-in

Fix: Check if there is an option in the app settings to enable in-app sign-in instead of redirecting to a browser. If not, bookmark the sign-in p... ⇲

Face ID login not available

Fix: Check the app settings to see if there is an option to enable Face ID login. If not, ensure that your device supports Face ID and that it is... ⇲
 
Permissions issue

Insufficient access rights for admin

Fix: Review the user permissions within the app settings. If you have admin rights, ensure that your account is set up correctly with the necessa... ⇲
 
Crashes issue

Crashes during data entry

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. If stor... ⇲
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 what users are saying
Bad experience
52.2%

Good experience
35.7%

Neutral
12.2%

~ from our NLP analysis of 230 combined software ratings.

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 Private Data Therap collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data