A. 1. Use In-App Support: Check if the Allstate app has an in-app support feature or FAQ section that may provide answers to your questions. 2. Explore Online Resources: Visit the Allstate website for FAQs or community forums that may address your concerns.

B. 3. Document Issues: Keep a record of your issues and any troubleshooting steps you’ve taken. This will help if you need to escalate your concerns later.