A. 1. Check Server Status: Sometimes, the service may be down. Check Allstate’s official website or social media for any announcements regarding service outages. 2. Restart the App: Close the Allstate app completely and reopen it to see if the service becomes available again.

B. 3. Reinstall the App: If the issue persists, uninstall and reinstall the Allstate app to refresh its connection to the service.