fix problems on Univision App [iphone]

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—— Run into issues on Univision App? Get help pending when official support gets back to you!

Univision App
Info:
company: Univision Communications Inc.
: http://www.tv.univision.com/faq
: www.tv.univision.com
Chat with our AI-based Univision App Support
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Availability issue

Inconsistent availability of episodes

Fix: 1. Check the app's content library regularly as availability can change. 2. Ensure your app is updated to the latest version to access the m... ⇲
 
Crashes issue

Univision App crashes during playback

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. If the app continues to cras... ⇲

Univision App shuts off unexpectedly

Fix: 1. Check for any available updates for the app and install them. 2. Restart your iPhone to clear any temporary glitches that may be causing... ⇲
 
Glitches issue

Glitches when connecting to TV provider

Fix: 1. Ensure that your TV provider credentials are entered correctly in the app. Go to Settings within the app and re-enter your login informat... ⇲
 
Content issue

Limited content for non-subscribers

Fix: 1. Consider subscribing to the service if you want access to more content. 2. Regularly check the app for any promotional offers or free tri... ⇲

Repetitive news content

Fix: 1. Check for different news categories or sections within the app that may offer varied content. 2. Follow specific shows or segments that i... ⇲

Removal of previously available shows

Fix: 1. Regularly check the app for updates on available content, as shows may return after a period. 2. Follow Univision's social media or websi... ⇲
 
Network issue

Frequent buffering issues

Fix: 1. Check your internet speed using a speed test app. If your speed is low, consider resetting your router or contacting your internet servic... ⇲
 
Ads issue

Inability to skip ads

Fix: 1. Unfortunately, if the app does not allow ad skipping, there may not be a workaround. However, you can try to minimize the impact by prepa... ⇲
 
Updates issue

Lack of updates and bug fixes

Fix: 1. Regularly check the App Store for updates to the Univision App and install them. 2. Clear the app cache as mentioned earlier to help impr... ⇲
 
Loading issue

Episodes not loading

Fix: 1. Restart the app and try loading the episodes again. 2. Check your internet connection to ensure it is stable. If the issue persists, try... ⇲
 
Permissions issue

Univision App locks users out of content

Fix: 1. Ensure you are logged into the correct account associated with your subscription. 2. Restart the app and try accessing the content again.... ⇲
 
Compatibility issue

Poor performance on Apple TV

Fix: 1. Ensure your Apple TV is updated to the latest software version by going to Settings > System > Software Updates. 2. Restart your Apple TV... ⇲
 
Login issue

Difficulty logging in with cable provider

Fix: 1. Double-check your cable provider credentials for accuracy. 2. Restart the app and try logging in again. If you continue to have issues, t... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
9.2%

Neutral
5.1%

~ from our NLP analysis of 15,791 combined software ratings.

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E!
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 Private Data Univision App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics