fix problems on TheaterEars [iphone]

—— Run into issues on TheaterEars? Get help pending when official support gets back to you!

TheaterEars

Info:

company: Theater Ears, LLC

: http://www.theaterears.com/contact-us

: www.theaterears.com

Chat with our AI-based TheaterEars Support

🛠️ Common TheaterEars Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TheaterEars sometimes does not have the movie available for playback

Fix: Check the app's movie library regularly for updates. Sometimes, movies are added or removed based on licensing agreements. You can also try... ⇲

TheaterEars does not sync properly at times

Fix: Try logging out of your account and then logging back in. This can help reset the sync process. To do this, go to the app settings, find the... ⇲

Content issue

Limited selection of movies available

Fix: Explore other streaming options or apps that may have a broader selection of movies. You can also check if TheaterEars has partnerships with... ⇲

Settings issue

Inaccurate information about language options

Fix: Verify the language options directly on the movie's detail page within the app. If the information seems incorrect, try refreshing the app o... ⇲

Payments issue

Subscription cancellation issues

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find TheaterEars, and choose... ⇲

Network issue

TheaterEars may require internet connection to function

Fix: Ensure you have a stable internet connection before using the app. If you are in an area with poor connectivity, consider downloading movies... ⇲

Permissions issue

Location access issues prevent usage

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services, and ensure that TheaterEars has permission to access yo... ⇲

Audio issue

Audio may not be available for newly released movies

Fix: Check if the audio options for the movie are available in the app's settings or during playback. Sometimes, audio tracks may not be availabl... ⇲

Loading issue

TheaterEars may not load properly

Fix: Try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button on older dev... ⇲

Screen issue

Occasional black screen with no sound

Fix: If you encounter a black screen, try tapping the screen or pressing the play button to see if the video resumes. Sometimes, the app may just... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Bad experience

1.7%

Neutral

0.7%

~ from our NLP analysis of 7,276 combined software ratings.

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Private Data TheaterEars collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

ULTRA Monthly Subscription: $1.99 Monthly subscription for Ad-Free Experience
Ultra Annual Subscription: $19.99 Annual subscription for Ad-Free Experience
ULTRA Subscription (Returning): $1.99 Monthly subscription for Ad-Free Experience
ULTRA - Yearly Sub (Returning): $19.99 Annual subscription for Ad-Free Experience
TE ULTRA - Annual Subscription: $35.99 Annual subscription for Ad-Free Experience
Translation : $0.99 Theatre Ears Translation