fix problems on Addison Lee [iphone]

—— Run into issues on Addison Lee? Get help pending when official support gets back to you!

Addison Lee: Taxis & Couriers

Info:

company: Addison Lee PLC

: http://www.addisonlee.com/support

: www.addisonlee.com

Chat with our AI-based Addison Lee Support

🛠️ Common Addison Lee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Addison Lee doesn't allow viewing reservations not booked through the app

Fix: To keep track of reservations not booked through the app, consider using a separate note-taking app or calendar to manually log your booking... ⇲

Notifications disappear and are not easily retrievable

Fix: Check your phone's notification settings for the Addison Lee app. Go to Settings > Notifications > Addison Lee and ensure that notifications... ⇲

Support issue

Unable to find a phone number for customer support

Fix: Check the app's 'Help' or 'Support' section, which may provide a contact method. Alternatively, visit the Addison Lee website and look for a... ⇲

Loading issue

Cannot load app without confirmation number on US phone

Fix: Ensure that you are entering the correct confirmation number. If you are having trouble, try reinstalling the app to see if that resolves th... ⇲

Account issue

Addison Lee fails to recognize account details after updates

Fix: After an update, try logging out and then logging back into your account. Go to the app's settings, find the option to log out, and then ent... ⇲

Bugs issue

Map positions are not accurate for current location

Fix: Check your phone's location settings. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for the Add... ⇲

Updates issue

New app version doesn't provide a quote before confirming booking

Fix: If the app no longer provides quotes, check if there is an option in the booking process to view fare estimates. If not, consider using the... ⇲

UI issue

Unable to cancel bookings without calling

Fix: Check the app for a 'My Bookings' or 'Manage Bookings' section where you might find an option to cancel your booking directly. If this featu... ⇲

Crashes issue

Addison Lee crashes and prevents making bookings

Fix: Try force-closing the app by swiping it away in the app switcher, then reopen it. If the problem persists, uninstall and reinstall the app t... ⇲

Storage issue

Credit card storage not working properly

Fix: Check if your credit card details are correctly entered in the app. Go to the payment settings and re-enter your card information to ensure... ⇲

Compatibility issue

No support for international phone numbers

Fix: If you are trying to register or log in with an international phone number, ensure you are using the correct country code. You can find a li... ⇲

Messages issue

Activation code not received via text

Fix: Check your phone's message settings to ensure that messages from unknown senders are not blocked. You can also try restarting your phone to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

3.1%

Neutral

1.3%

~ from our NLP analysis of 226 combined software ratings.

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Private Data Addison Lee collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics