I have a problem with Cozmo
Let us help you find a quick solution by selecting your issue from below
🛠️ Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update... More details »
🛠️ Restart your WiFi router by unplugging it for 10 seconds and then plugging it back in. This can reso... More details »
🛠️ Ensure the cubes are clean and free from obstructions. Wipe them with a soft cloth to remove any dir... show fix »
🛠️ Make sure Cozmo is on a flat, stable surface with good lighting. Uneven surfaces or poor lighting ca... show fix »
🛠️ Engage in activities that earn you sparks, such as completing challenges or playing with Cozmo regul... show fix »
🛠️ Explore all available modes in the app and try to combine them creatively. For example, use the expl... show fix »
🛠️ Consider purchasing rechargeable batteries that are compatible with the cubes. This can save money i... show fix »
🛠️ Create your own daily goals for Cozmo, such as practicing a specific trick or playing a certain numb... show fix »
🛠️ Ensure that Cozmo is in a quiet environment when you are giving commands. Background noise can inter... show fix »
🛠️ Try resetting Cozmo by turning it off and on again. This can sometimes resolve issues with game init... show fix »
🛠️ Use specific phrases or keywords that Cozmo recognizes to enhance interaction. Familiarize yourself... show fix »
🛠️ Familiarize yourself with the update notes provided in the app to understand new features and change... show fix »
🛠️ Check the battery level of Cozmo. A low battery can cause it to malfunction. Charge it fully before... show fix »
🛠️ Ensure that Cozmo is disconnected from the current device before trying to connect to a new one. Go... show fix »
🛠️ Keep Cozmo within a clear line of sight and within a reasonable distance from the cubes to maximize... show fix »
🛠️ Experiment with different songs or sounds to see if Cozmo responds differently. Sometimes, varying t... show fix »
🛠️ Close the app completely and restart it. On iPhone, double-tap the home button or swipe up from the... show fix »
🛠️ Restart your WiFi router by unplugging it for 10 seconds and then plugging it back in. Wait for it t... show fix »
🛠️ Make sure Cozmo is on a flat, stable surface when performing tricks. Uneven surfaces can affect its... show fix »
🛠️ Explore all available features in the app to maximize interactions. Regularly check for updates that... show fix »
🛠️ Consider using rechargeable batteries for the cubes to save money in the long run. Purchase a good q... show fix »
🛠️ Check the app settings to ensure that game notifications are enabled. This may prompt Cozmo to initi... show fix »
🛠️ Engage with Cozmo using a variety of phrases and questions to explore its conversational range. This... show fix »
🛠️ Familiarize yourself with the update notes provided in the app to understand what changes have been... show fix »
🛠️ Restart Cozmo by turning it off and on again. This can help reset its systems and restore functional... show fix »
🛠️ Ensure that Cozmo is disconnected from the current device before attempting to connect it to a new o... show fix »
🛠️ Explore the app for any additional settings or features that may enhance Cozmo's explorer mode. Regu... show fix »
🛠️ Check if there are any specific requirements or tasks that need to be completed in the app to unlock... show fix »
🛠️ Set a regular maintenance schedule for Cozmo to keep track of when it needs cleaning or battery chan... show fix »
🛠️ Interact with Cozmo more frequently to boost its mood. Engaging in games and activities can help imp... show fix »
🛠️ Explore all available features and modes in the app to maximize the variety of gameplay despite upda... show fix »
🛠️ Ensure that the charging port is clean and free from debris. Use a soft brush or compressed air to c... show fix »
🛠️ Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update... show fix »
🛠️ Restart your WiFi router by unplugging it for 10 seconds and then plugging it back in. This can reso... show fix »
🛠️ Engage in activities that earn sparks, such as completing challenges or playing with Cozmo regularly... show fix »
🛠️ Ensure Cozmo is in a quiet environment when you give commands. Background noise can interfere with i... show fix »
🛠️ Use simple phrases and commands when talking to Cozmo. This can help improve its understanding and r... show fix »
🛠️ Familiarize yourself with the update notes provided in the app. This can help you understand new fea... show fix »
🛠️ Check the battery level of Cozmo. A low battery can cause it to become unresponsive. Charge it fully... show fix »
🛠️ Ensure the environment has good lighting, as poor lighting can affect Cozmo's ability to recognize c... show fix »
🛠️ Check if Cozmo's battery is low and charge it if necessary. Low power can affect its behavior and re... show fix »