fix problems on Jigsaw Puzzle [iphone]

—— Run into issues on Jigsaw Puzzle? Get help pending when official support gets back to you!

Jigsaw Puzzle

Info:

company: Critical Hit Software, LLC

: https://www.mobilityware.com/support

: mobilityware.com

Chat with our AI-based Jigsaw Puzzle Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently crashes

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... »»

Ads are overly intrusive

Fix: 1. Check for an ad-free version: Some apps offer a paid version that removes ads. Look in the app settings or the App Store for an ad-free o... »»

Gameplay issue

Puzzle pieces are difficult to move

Fix: 1. Adjust sensitivity settings: Check if the app has sensitivity settings for touch controls. Go to the app settings and look for options re... »»

Customization issue

Limited options for puzzle image formats

Fix: 1. Explore in-app options: Check the app settings for any options to upload or select different image formats. Some apps allow you to import... »»

Inability to delete unwanted puzzle packs

Fix: 1. Check app settings: Go to the app settings and look for an option to manage or delete puzzle packs. This may be under a section like 'My... »»

Background options have been altered unfavorably

Fix: 1. Explore settings: Go to the app settings and look for background options. Sometimes, you can change the background to a preferred style o... »»

UI issue

Trays take up valuable board space

Fix: 1. Resize trays: Check if the app allows you to resize or minimize the trays. Look in the settings for options related to tray size. 2. Mov... »»

User interface changes are confusing

Fix: 1. Explore the app: Spend some time navigating the new interface to familiarize yourself with the changes. Look for tutorials or help sectio... »»

Settings issue

Sorting options have changed negatively

Fix: 1. Explore new sorting features: Check the app settings to see if there are new sorting options available. Sometimes, updates change the way... »»

Lock feature resets with each new puzzle

Fix: 1. Check app settings: Look for any settings related to the lock feature. Ensure it is enabled and configured correctly. 2. Restart the app... »»

Bugs issue

Auto scatter function is ineffective

Fix: 1. Check settings: Go to the app settings and ensure the auto scatter function is enabled. Sometimes, it may be turned off by default. 2. R... »»

Syncing issue

Family share feature is not working

Fix: 1. Check Family Sharing settings: Go to Settings > [your name] > Family Sharing and ensure that Family Sharing is set up correctly. 2. Re-i... »»

Glitches issue

Glitches in tracking puzzle completion time

Fix: 1. Restart the app: Close the app completely and reopen it to see if the tracking feature starts working correctly. 2. Update the app: Make... »»

Updates issue

Reduced number of puzzles available for points redemption

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may introduce new puzzles or change redemption options.... »»

Frequent updates introduce new bugs

Fix: 1. Delay updates: If you notice that updates frequently introduce bugs, consider delaying updates until you see feedback from other users. Y... »»

Ads issue

Excessive clicks required to bypass ads

Fix: 1. Use airplane mode: If you don’t need internet access for other apps, turn on airplane mode before using Jigsaw Puzzle to prevent ads from... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.0%

Neutral

4.4%

Bad experience

3.6%

~ from our NLP analysis of 394,353 combined software ratings.

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Private Data Jigsaw Puzzle collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content

Cost of Subscriptions

Jigsaw Puzzle Purchase: $1.99 Jigsaw Puzzle Purchase
Jigsaw Puzzle Purchase: $3.99 Jigsaw Puzzle Purchase
Jigsaw Puzzle Purchase: $2.99 Jigsaw Puzzle Purchase
Jigsaw Puzzle Purchase: $0.99 Jigsaw Puzzle Purchase
Special Deal: $3.99 Special Deal
Jigsaw Puzzle Purchase: $4.99 Jigsaw Puzzle Purchase
World of Color II: $4.99 Get your color on, again! Our first color puzzle pack was so popular, here is another! Prepare to be dazzled by this assortment of brightly colored images.
Beautiful Nature Series Upgrade Bundle: $4.99 Remove ads, create custom photos, rotate pieces, get backgrounds and music soundtracks. Also get Beautiful Nature I, II, & III.
Amazing Places: $4.99 See the most beautiful places in the world!
Gift Pack 2017: $0.00 Gift Pack 2017